Shift Manager on Duty

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $29.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs

Job Description

The Bellevue Club and Hotel is the premier athletic and social club located on Seattle's Eastside, offering an unparalleled blend of fitness, dining, recreation, and luxury accommodations. Spanning 250,000 square feet, the Bellevue Club proudly features world-class fitness facilities that cater to a diverse range of athletic pursuits. The club boasts four innovative dining spaces designed to provide members and guests with exceptional culinary experiences, combining ambiance, creativity, and quality in every meal. In addition to its extensive athletic and recreational offerings, the property houses the Bellevue Club Hotel, a luxury 66-room boutique hotel that delivers refined comfort and personalized service to travelers and visitors. Complementing these facilities is a full-service spa dedicated to wellness and relaxation, supporting the club's mission of promoting health and well-being.

Established as a vibrant gathering place, the Bellevue Club and Hotel emphasize wellness, luxury, and exceptional service, making it a sought-after destination for members, guests, and visitors alike. The club not only prioritizes the physical fitness and recreational enjoyment of its patrons but also fosters an inclusive and welcoming social environment. The seamless integration of its multiple offerings—from athletic to dining, lodging to spa—demonstrates the facility's commitment to delivering a comprehensive and elevated experience.

The Bellevue Club Hotel is currently seeking a dependable, accountable, and proactive Manager on Duty for a full-time position. This critical leadership role involves serving as the operational leader during assigned shifts, overseeing daily activities to ensure seamless guest experiences, team coordination, and facility safety. The Manager on Duty acts as the lead authority in the absence of senior management, responsible for maintaining high standards of service and operational excellence.

This position offers open availability with 30 to 40 hours per week and a competitive compensation rate of $29 per hour. The Manager on Duty will play a pivotal role in driving operational success by addressing escalated issues, supporting administrative functions, facilitating staff training, and ensuring the security and maintenance of the club and hotel facilities. This opportunity is ideal for individuals who thrive in leadership roles within hospitality and fitness environments and who are committed to upholding the reputation of a luxury property dedicated to wellness and exceptional service.

Job Requirements

  • High school diploma or equivalent
  • Minimum of two years experience in hospitality or club management
  • Strong organizational skills
  • Ability to work independently and handle multiple tasks
  • Excellent problem-solving abilities
  • Valid certification in safety or security procedures is a plus
  • Must be able to work evenings, weekends, and holidays

Job Qualifications

  • Proven experience in hospitality or club management roles
  • Strong leadership and decision-making skills
  • Excellent communication and interpersonal abilities
  • Ability to handle guest escalations professionally
  • Knowledge of club and hotel operational procedures
  • Experience in staff training and development
  • Ability to work flexible hours with open availability

Job Duties

  • Act as lead authority assuming operational guidance of the club and hotel in the absence of senior management
  • Resolve guest or member complaints efficiently and follow up with department heads to implement long-term solutions
  • Support the Business Office after standard weekday hours to assist members and prospective applicants
  • Participate in and facilitate staff training programs to maintain premium service standards
  • Execute strict opening and closing checklists including patrolling public areas
  • Verify back-of-house security
  • Lock down the facility to ensure shift security

Job Criteria

Experience

No experience required


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