Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.00 - $16.50
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Work Schedule

Flexible
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Benefits

competitive pay
Flexible Hours
employee discount
Personal time off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) Plan

Job Description

Wendy's is a globally recognized fast-food restaurant chain renowned for its fresh, made-to-order meals and commitment to quality customer service. As one of the leading brands in the quick-service restaurant industry, Wendy's prides itself on delivering an enjoyable dining experience through its innovative menu options and a welcoming, family-oriented environment. The company emphasizes teamwork, growth, and community involvement, cultivating a culture where employees can thrive and build long-term careers. With numerous locations worldwide, Wendy's continues to expand its footprint while maintaining its core values of customer satisfaction and operational excellence.

The Restaurant General Manager (RGM) at Wendy's plays a pivotal role within the Restaurant Management Team, acting as both a leader and role model. This full-time career position is designed for motivated, career-driven individuals who possess excellent interpersonal skills and a passion for building cohesive teams that strive for excellence in service and operations. The RGM is responsible for fostering a customer-first attitude, leading by example to deliver exceptional food quality, superior customer service, and operational performance that meets or exceeds company standards. They serve as the key figure in managing restaurant sales, controlling costs, and achieving operational goals while maintaining a fun and family-friendly work environment.

This position offers competitive pay, ranging from $13.00 to $16.50 per hour, flexible scheduling, and a comprehensive benefits package including medical, dental, vision, life insurance, and a 401(k) plan with employer matching. The RGM enjoys a stable work environment with opportunities for career advancement, supported by structured training and ongoing development programs to cultivate the next generation of leaders within Wendy's. Success in this role opens doors to numerous pathways for professional growth, as many higher-level leaders have progressed from the RGM position within the company or franchise organizations. Located at 4474 Montgomery Road, Norwood, OH 45212, this franchise-operated location offers the chance to be part of a dynamic and supportive workplace committed to excellence and continuous improvement.

Job Requirements

  • High school diploma or GED
  • Must be at least 18 years of age
  • Ability to stand and move for most of the shift
  • Use of restaurant equipment such as registers and grills
  • Willingness to obtain SERV Safe certification by end of training
  • Reliable transportation to travel between locations as needed
  • Eligible to work in the country
  • Pass background investigation

Job Qualifications

  • High school diploma or GED
  • Excellent interpersonal and leadership skills
  • Ability to build and motivate a team
  • Strong problem-solving and decision-making abilities
  • Commitment to food safety and quality standards
  • Willingness to obtain SERV Safe certification
  • Flexible work availability

Job Duties

  • Lead and develop restaurant management team
  • Achieve sales and operational goals
  • Maintain high standards of food safety and quality
  • Foster a customer-first culture
  • Manage employee schedules and training
  • Ensure compliance with brand standards
  • Oversee restaurant cleanliness and maintenance

Job Criteria

Experience

Mid Level (3-7 years)


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