Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.00 - $16.50
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Work Schedule

Flexible
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Benefits

Personal time off
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
401(k) with employer match
Employee Discount Program

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order hamburgers and commitment to quality and customer satisfaction. Established in 1969, Wendy's has grown to become one of the largest and most respected fast-food brands worldwide, with thousands of locations dedicated to serving delicious meals in a welcoming environment. The brand prides itself on its commitment to innovation, excellent customer service, and fostering a culture of teamwork and respect. As a franchise operation, Wendy's offers both company-owned and independently operated restaurants, ensuring unique opportunities for career growth and development within various business models.

The Restaurant General Manager (RGM) role at Wendy's is a pivotal leadership position responsible for the overall success of a restaurant. This role requires a combination of strong management skills, a passion for creating an engaging customer experience, and the ability to lead and inspire a team toward achieving operational and financial goals. As the leader of the Restaurant Management Team, the RGM oversees daily restaurant operations, ensuring compliance with brand standards for food quality, service, cleanliness, and employee safety. The RGM is also instrumental in building a positive workplace culture that values collaboration, respect, and continuous improvement.

This position is ideal for career-minded and motivated individuals who enjoy solving problems, making decisions, and fostering a culture that puts the customer first. The RGM serves as a role model and mentor, dedicated to coaching team members, enhancing skills, and promoting leadership development within the restaurant. The role offers a stable work environment with flexible schedules that promote a balanced quality of life. Additionally, Wendy's provides competitive pay ranging from $13.00 to $16.50 per hour, a comprehensive benefits package, and numerous opportunities for advancement. The company values pay transparency and fair compensation practices and is committed to supporting employees as they grow professionally.

Wendy's also emphasizes the importance of food safety and operational excellence. The RGM plays a critical role in ensuring that the restaurant adheres to health and safety regulations, including obtaining and maintaining SERV Safe certification. Furthermore, the managerial team works to meet sales goals, manage employee engagement, and maintain high standards for customer service. This leadership position requires reliable transportation, flexibility in work hours, and a commitment to uphold Wendy's brand standards.

Being a part of the Wendy's family means joining a diverse and inclusive team that champions equal opportunity and respects individuality. The RGM will be working with a supportive management team and will have access to ongoing training resources to enhance skills and career potential. This opportunity is for a franchise location in Cincinnati, OH, where the successful candidate will contribute to driving business growth and delivering an exceptional guest experience.

Job Requirements

  • must be at least 18 years of age
  • high school diploma or ged
  • reliable transportation to commute to work and training locations
  • willingness and ability to stand and move for most or all of the shift
  • ability to use restaurant equipment such as headsets, registers, and grills
  • must have or be willing to obtain serv safe certification by the end of training
  • flexible work availability
  • eligible to work in the country and pass a background check

Job Qualifications

  • high school diploma or ged
  • experience in restaurant management or relevant leadership roles preferred
  • strong interpersonal and communication skills
  • ability to build and lead effective teams
  • commitment to promoting food safety and operational excellence
  • capability to solve problems and make decisions in a fast-paced environment
  • willingness to obtain serv safe certification

Job Duties

  • Lead the restaurant management team to achieve personnel, customer service, sales, and operational goals
  • foster a customer-first attitude among team members
  • train, mentor, and develop staff to enhance skills and leadership capabilities
  • enforce food safety procedures and maintain compliance with health regulations
  • manage daily restaurant operations including food preparation, service, and cleanliness
  • monitor and optimize sales performance and profitability
  • ensure adherence to brand standards and operational guidelines

Job Criteria

Experience

Mid Level (3-7 years)


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