Shift Manager NY

Wendy's is a globally recognized fast-food restaurant chain known for its quality food, distinctive square-shaped beef patties, and a commitment to superior customer service. Established in 1969, Wendy's has grown into one of the largest and most beloved fast-food brands, offering a diverse menu that includes fresh, made-to-order burgers, crispy chicken sandwiches, fresh salads, and delicious sides and beverages. The company prides itself on its family-oriented work culture and supportive environment where employees at all levels have the chance to grow and develop their careers. Wendy's operates not only company-owned locations but also numerous franchise restaurants, allowing for a wide range of career opportunities across various communities.

The role of a Shift Manager at Wendy's is an essential leadership position designed for motivated, career-minded individuals with excellent interpersonal skills. As a Shift Manager, you will be responsible for guiding and leading your team members, fostering a positive, team-focused atmosphere to increase restaurant profits and deliver exceptional service. Shift Managers at Wendy's set the tone for a fun, family-friendly environment where employees enjoy a sense of belonging, job stability, and flexible schedules that promote a healthy work-life balance. This role offers competitive hourly pay ranging from $17.00 to $18.50, along with excellent incentives, benefits, and opportunities for career advancement. Shift Managers are often promoted into higher leadership roles within the company, reflecting Wendy's commitment to promoting from within.

This position requires a leader who leads by example, actively coaching and developing team members while ensuring all restaurant operations meet the company's high standards of quality, food safety, and customer satisfaction. You will be involved in problem-solving and decision-making processes that affect daily restaurant functions, supporting management goals related to sales, employee engagement, and operational excellence. You will also maintain brand standards by employing the correct procedures to prepare food, serve customers promptly and accurately, and keep the restaurant clean and inviting. In addition to these responsibilities, Shift Managers are expected to obtain SERV Safe certification, ensuring they understand and uphold food safety practices. Reliable transportation to the work location and nearby training events is also necessary. Education-wise, candidates must have at least a High School Diploma or GED and be at least 18 years old to apply.

Wendy's values diversity and inclusion and is an equal opportunity employer. The company provides reasonable accommodations to individuals with disabilities to help them perform their roles successfully. The franchise opportunity offers local operators the freedom to establish their own compensation, benefits, and career programs, so these may vary depending on the store location. The specific location for this role is 2520 Walden Avenue, Cheektowaga, NY 14225, where the team is looking forward to welcoming a dedicated Shift Manager ready to contribute to the continued success and growth of the restaurant.