Shift Manager NY

Wendy's is a renowned fast-food restaurant chain known for its fresh, made-to-order menu and strong commitment to quality and customer service. Established decades ago, Wendy's has grown to become one of the most beloved brands in the quick-service restaurant industry, serving millions of customers globally each day. Operating with a friendly, family-like culture, Wendy's franchises are designed to foster a supportive working environment where team members and managers alike can thrive and build lasting careers. The brand’s focus on innovation, customer satisfaction, and employee development creates numerous opportunities for professional growth within its many franchises.

At Wendy's, the position of Shift Manager is a pivotal role that demands leadership, motivation, and operational excellence. As a Shift Manager, you will be responsible for guiding and leading a diverse team to ensure that the restaurant runs smoothly and efficiently. Your role involves cultivating a positive work atmosphere where the team can work collaboratively to increase profits, deliver superior service, and maintain the highest food safety standards. Shift Managers at Wendy's are seen as the cornerstone of the restaurant's family environment, setting tones that encourage teamwork, fun, and dedication.

This role is tailored for career-minded individuals who are eager to develop their leadership capabilities, motivate others, and grow within the company. Flexible working hours, competitive pay ranging from $17.00 to $18.50 per hour, and a comprehensive range of benefits make this opportunity rewarding both professionally and personally. Benefits include medical, dental, and vision plans, personal time off, life insurance, short-term and long-term disability coverage, and a 401(k) plan with employer match. Many current leaders have risen through the ranks from Shift Manager positions, underlining the potential for advancement and long-term career development with Wendy's.

In this role, you will engage in hands-on management by solving problems, making informed decisions, and fostering a “Customer First” attitude within your team. You will teach and mentor team members, promote a safe and efficient operating environment, and uphold the brand’s standards for quality food preparation and customer service. The job requires you to have the flexibility to work various shifts, including standing and moving for most of your shift, and safely operating restaurant equipment such as registers, grills, and headsets. Commitment to food safety is crucial, as you will need to obtain or possess a SERV Safe certification by the end of your training. Reliable transportation is necessary to travel occasionally to your home restaurant or other locations for training and related tasks.

Wendy’s is an equal opportunity employer that values diversity and inclusion, ensuring all applicants receive fair consideration regardless of age, race, gender, disability, or other protected statuses. This specific opportunity is affiliated with a franchise owner in Amherst, NY, at 4050 Maple Rd. Located in a community-oriented environment, this franchise upholds Wendy's core values and delivers authentic experiences to customers. If you are ready to step into a leadership role where your efforts are recognized, where you lead a dedicated team, and where there are abundant opportunities for career progression, applying to become a Shift Manager at Wendy's is your next step towards a fulfilling career.