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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.50 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
flexible schedule
Retirement Plan
Training and Development
Job Description
Nothing Bundt Cakes (NBC) is a beloved bakery franchise known for its unique and delectable bundt cakes and commitment to delivering exceptional guest experiences. With a strong presence across various locations, NBC stands as a leader in the bakery retail industry, emphasizing high standards of quality, customer service, and operational excellence. The company prides itself on a culture that blends professionalism with warmth, aiming to foster a collaborative environment for its team members and a memorable experience for its guests. NBC cultivates its brand through consistent product quality, detailed attention to service, and fostering authentic connections between the staff and... Show More
Job Requirements
- Must be at least 18 years old
- Minimum 6 months of experience in food service retail hospitality or a related customer-facing role
- Current ServSafe or food handler certification or ability to obtain within 30 days of hire
- Flexibility to work varied shifts including early mornings evenings weekends and holidays
- Ability to lift up to 50 pounds and stand for long periods
- Must have flexibility to work various shifts including early mornings evenings weekends and holidays based on business demand
Job Qualifications
- Must be at least 18 years old
- Minimum 6 months of experience in food service retail hospitality or a related customer-facing role supervisory experience preferred
- Current ServSafe or food handler certification or ability to obtain within 30 days of hire
- Flexibility to work varied shifts including early mornings evenings weekends and holidays
- Ability to lift up to 50 pounds and stand for long periods
Job Duties
- Lead and supervise NBC the daily shift operations of the store during scheduled shifts ensuring consistent execution of standards and procedures
- Ensure product inventory is in place and support the ordering of products according to standards
- Provide direction support and guidance to team members while fostering a positive and collaborative work environment
- Maintain strong product knowledge to educate guests on NBC cakes flavors sizes and complementary merchandise
- Deliver outstanding guest service by modeling warm attentive and solution-oriented behaviors
- Support the preparation and production and preparation of all products in the bakery including baking frosting and packaging of cakes following proprietary recipes and food safety guidelines
- Ensure production activities meet all safety and sanitation standards
- Manage shift scheduling delegate tasks and ensure team members take legally compliant breaks and meal periods
- Support with onboarding and training new team members reinforce best practices and operational procedures
- Maintain a calm and focused demeanor under pressure and during periods of high volume
- Monitor food safety quality and sanitation standards including compliance with health department regulations
- Assist in food preparation baking packaging and presentation of products ensuring consistency and accuracy
- Oversee opening and closing procedures including checklists cleaning duties and shift reports
- Handle guest concerns with professionalism resolving issues promptly and escalating when appropriate
- Maintain cash controls and reconcile registers prepare daily financial reports as assigned
- Monitor inventory and communicate supply needs to management
- Ensure a clean organized and safe working environment at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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