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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $23.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
flexible scheduling
Job Description
Nothing Bundt Cakes (NbC) is a premier bakery franchise that specializes in handcrafted, fresh baked cakes in a variety of unique flavors and sizes. Known for its commitment to quality, creativity, and customer satisfaction, NbC has established itself as a leader in the dessert and bakery industry by providing exceptional products and memorable experiences to its guests. The company’s brand identity centers on warmth, community, and a dedication to delivering joy through its delicious cakes. With locations across multiple regions, Nothing Bundt Cakes combines artisanal baking techniques, proprietary recipes, and outstanding service to create a welcoming environment for customers and... Show More
Job Requirements
- Must be at least 18 years old
- minimum 6 months of experience in food service retail hospitality or related customer-facing role supervisory experience preferred
- current ServSafe or food handler certification or ability to obtain within 30 days of hire
- flexibility to work varied shifts including early mornings evenings weekends and holidays
- ability to lift up to 50 pounds and stand for long periods
- must have flexibility to work various shifts including early mornings evenings weekends and holidays based on business demand
Job Qualifications
- Proven ability to lead a team with confidence empathy and clarity
- strong problem-solving and decision-making skills in a fast-paced environment
- exceptional communication and interpersonal abilities
- excellent customer service and communication skills with a warm and positive attitude
- strong multitasking and organizational skills in a fast-paced environment
- ability to perform precise repetitive tasks requiring continuous hand wrist and arm movement
- working knowledge of point-of-sale systems and basic office reporting tools
- basic math and cash handling accuracy and measurement units for accurate ingredient preparation
- ability to prioritize and delegate tasks efficiently
- attention to detail and commitment to upholding food safety standards
Job Duties
- Lead and supervise NbC daily shift operations during scheduled shifts ensuring consistent execution of standards and procedures
- ensure product inventory is in place and support ordering of products according to standards
- provide direction support and guidance to team members while fostering a positive and collaborative work environment
- maintain strong product knowledge to educate guests on NbC cakes flavors sizes and complementary merchandise
- deliver outstanding guest service by modeling warm attentive and solution-oriented behaviors
- support the preparation production and packaging of bakery products including baking frosting and packaging cakes following proprietary recipes and food safety guidelines
- ensure production activities meet all safety and sanitation standards
- manage shift scheduling delegate tasks and ensure team members take legally compliant breaks and meal periods
- support onboarding and training of new team members and reinforce best practices and operational procedures
- maintain a calm and focused demeanor under pressure and during periods of high volume
- monitor food safety quality and sanitation standards including compliance with health department regulations
- assist in food preparation baking packaging and presentation of products ensuring consistency and accuracy
- oversee opening and closing procedures including checklists cleaning duties and shift reports
- handle guest concerns with professionalism resolving issues promptly and escalating when appropriate
- maintain cash controls and reconcile registers and prepare daily financial reports as assigned
- monitor inventory and communicate supply needs to management
- ensure a clean organized and safe working environment at all times
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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