Shift Manager – KFC / Taco Bell

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $13.00 - $15.00
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Dental Insurance
Health Insurance
401(k) matching
flexible schedule

Job Description

West Quality KFC/TACO BELL is a well-established restaurant brand that has been serving quality food and creating enjoyable dining experiences for its customers. Known for its commitment to quality, service, and community, West Quality KFC/TACO BELL operates as part of a respected franchise network that emphasizes teamwork, employee development, and customer satisfaction. As part of this family, employees experience a supportive workplace culture where they are valued and empowered to succeed. The company places importance on each team member's contribution and fosters an environment of collaboration and respect, recognizing that successful restaurant operations depend on the dedication of every individual.

At West Quality KFC/TACO BELL, an exciting opportunity exists for a Shift Manager who will play a vital role in the daily operations of the restaurant. This is a dynamic position where leadership and operational skills are essential, and the role demands a proactive approach toward team management and guest service. The Shift Manager is responsible for overseeing the restaurant team, ensuring adherence to company policies, and maintaining the highest standards of food safety, quality, and cleanliness. This position is hourly, offering a competitive starting wage and the chance to be part of a thriving company culture.

The Shift Manager's duties include training and motivating employees, leading by example, and fostering a positive work environment. They take charge of guest relations, ensuring every customer receives excellent service and a high-quality product. Inventory management, execution of cash policies, and compliance with food safety standards are also key responsibilities. This role requires excellent communication skills, the ability to solve problems swiftly, and an enthusiasm to grow within the company. Through comprehensive training, a flexible schedule, and a culture of recognition, West Quality KFC/TACO BELL supports this role with tools and opportunities to excel and advance. Employees enjoy benefits such as health and dental insurance, paid vacations, a 401k plan with company match, and a clear path to promotion based on performance. Shift options include first, second, and third shifts, providing candidates with scheduling flexibility to suit their lifestyles.

Job Requirements

  • Must be at least 18 years of age
  • Valid driver's license and reliable transportation
  • Willingness to learn and grow
  • Ability to handle leadership challenges
  • Commitment to food safety and quality standards
  • Ability to interact actively with guests
  • Ready to embrace company culture

Job Qualifications

  • Positive and upbeat attitude
  • Strong leadership skills
  • Ability to motivate and lead a team
  • Excellent communication skills
  • Experience in customer service
  • Basic knowledge of food safety and hygiene practices
  • Ability to work flexible shifts

Job Duties

  • Direct the restaurant team and ensure compliance with company standards
  • Uphold food safety standards
  • Train and motivate the restaurant team
  • Lead the restaurant team in delivering great guest service
  • Take the lead in guest relations
  • Manage product preparation and inventory
  • Execute cash policy

Job Criteria

Experience

Mid Level (3-7 years)


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