Shift Manager II

HMSHost is a global leader in hospitality, operating food and beverage services primarily in travel venues such as airports, highways, and major venues. As part of the Dufry Group, HMSHost benefits from a wide-reaching infrastructure and resources that enable it to provide exceptional dining experiences to travelers worldwide. Known for its diverse portfolio of brands and commitment to quality service, HMSHost offers employees a workplace culture centered on engagement, inclusion, and appreciation. The company places strong emphasis on training and career advancement, helping team members reach their personal and professional goals. The work environment is fast-paced and dynamic, reflecting the bustling nature of the travel and hospitality sector. HMSHost fosters a culture where positive energy, teamwork, and passion for service are highly valued attributes. With competitive wages and a robust benefits package, HMSHost supports employees in achieving a healthy work-life balance and professional success.

The Manager II role at HMSHost involves assisting branch management with tactical execution of complex restaurant operations mainly in Quick Service Restaurants (QSR) or Casual Dining environments. This position requires overseeing multiple facets of restaurant operations to ensure they are clean, well-staffed, and operating efficiently according to company standards. The Manager II plays a vital role in managing associate work schedules, maintaining compliance with health, safety, and operational policies, and upholding quality standards throughout the restaurant. Responsibilities include managing daily opening and closing procedures, supervising staff, ensuring compliance with adult beverage laws and company policies, and maintaining operational cash handling controls. The Manager II supports hiring processes, contributes to associate development, and handles inventory management including ordering and invoicing. This non-exempt position demands flexibility, requiring the ability to work various shifts including openings, busy periods, and closings to ensure restaurant excellence and customer satisfaction. Successful candidates typically have several years of supervisory experience, particularly within the food and beverage industry, possess strong leadership skills, and demonstrate the ability to work in a fast-paced, guest-focused environment. This role offers the opportunity to grow within a company that prioritizes its people and offers extensive training and career advancement opportunities.