Shift Manager II

HMSHost is a global hospitality company recognized for its passion for excellent service and commitment to employee growth and development. As a leader in the food and beverage service industry, HMSHost operates within airports and travel venues worldwide, offering a myriad of dining experiences that cater to travelers. The company prides itself on providing a culture of engagement where associates are supported and empowered to reach their career goals through comprehensive training, advancement opportunities, and a workplace environment that fosters appreciation, inclusion, and personal development. HMSHost emphasizes the importance of a positive workplace culture that encourages associates to be the best version of themselves while delivering memorable experiences to guests. With competitive wages and robust benefits, HMSHost attracts individuals who are passionate about hospitality and eager to thrive in a fast-paced, dynamic setting.

The role of Manager II (MGRII) at HMSHost is a critical leadership position designed to assist branch management in efficiently running complex quick service restaurant (QSR), casual dining, or comparable restaurant operations. This role plays an essential part in ensuring that the restaurant is always clean, well-staffed, prepared for business, and operating according to the highest operational standards. The Manager II utilizes established company policies and procedures to make sound management decisions that improve overall performance. This position demands a hands-on leader who can oversee daily tasks, manage employee schedules, and maintain compliance with safety, health, and service protocols. Responsibilities include opening and closing procedures, supervising team members, ordering supplies, maintaining equipment, handling cash operations accurately, and ensuring the workplace complies with wellness and safety regulations.

Managers at HMSHost are viewed not just as supervisors but as coaches who motivate their teams to achieve excellent results while fostering a fun and supportive working environment. They play a pivotal role in employee development by participating in hiring processes, recommending promotions or terminations, and ensuring that all associates receive the necessary training and breaks during their shifts. HMSHost expects its managers to embrace flexibility by working varied and rotating schedules that include opening shifts, peak business hours, and closing shifts to provide consistent oversight and support. The position offers a competitive pay range from $26.04 to $31.82 per hour, reflective of the skills and experience required to succeed. This role falls under the Fair Labor Standards Act as a non-exempt position, typically reporting to a General Manager, Director of Operations, or a Multi Unit Manager II, which highlights HMSHost's layered management structure that supports professional growth and operational effectiveness.

Joining HMSHost means becoming part of a company that values energy, teamwork, and a passion for serving others while creating opportunities for continuous learning and career advancement. The Manager II position is suited for individuals with a strong background in food and beverage services, supervisory experience, and a proactive approach to workplace safety and employee wellbeing. Offering a comprehensive range of benefits including health, dental, vision insurance, generous paid time off, holiday pay, meal and transportation benefits, retirement plans, and tuition reimbursement, HMSHost presents an attractive opportunity for career-minded professionals eager to grow within a respected global hospitality brand.