Job Overview
Compensation
Hourly
Range $19.22 - $23.50
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a global hospitality company with a passion for service, known for its extensive reach in the restaurant and food service industry across travel venues worldwide. As an industry leader, HMSHost specializes in providing top-notch quick service restaurant (QSR) operations in airports, travel plazas, and other locations, delivering exceptional dining experiences to millions of travelers every year. With a strong commitment to its workforce, HMSHost offers significant resources, comprehensive training programs, and ample advancement opportunities designed to help associates meet and exceed their professional career goals. The company fosters a culture of engagement, appreciation, caring, and inclusion, emphasizing a workplace where everyone feels valued, respected, and motivated to perform their best.
The Manager I (MGRI) position at HMSHost is an essential role within the company's restaurant management team. This role is aligned with executing tactical operations within QSR or similar restaurant settings to ensure smooth day-to-day functioning. As a Manager I, you will be instrumental in maintaining operational excellence by guaranteeing that the restaurant is clean, well-stocked, properly staffed, and adheres to HMSHost’s high standards. You will support branch management by supervising associates and managing business activities across assigned restaurant units. This includes completing opening, daily, and closing procedures, overseeing staffing schedules, ensuring compliance with health and safety standards, and handling cash transactions securely.
This position offers an hourly wage range of $19.22 to $23.50, and HMSHost provides a comprehensive benefits package incorporating health, dental, and vision insurance, generous paid time off, holiday pay, meal and transportation benefits, a 401(k) retirement plan with company match, company-paid life insurance, tuition reimbursement, employee assistance programs, training and career growth opportunities, and an employee referral bonus program. The MGRI role also operates under the Fair Labor Standards Act as a non-exempt position and typically reports to senior management such as the General Manager, Director of Operations, or an intermediate Food & Beverage Multi-Unit Manager.
As a manager-coach, your leadership will focus on guiding your team to reach business goals while fostering a supportive, fun, and inclusive environment. HMSHost values leaders with positive energy, a passion for serving others, adaptability to a fast-paced environment, and an eagerness to learn and grow professionally. If you thrive in a team-oriented atmosphere and enjoy the dynamic nature of hospitality management, this role offers exciting opportunities to make an impactful difference every day. Through your efforts, travelers will continue to experience quality, efficiency, and a welcoming dining environment during their journeys, reflecting HMSHost’s mission to ensure everyone feels great at work and on the move.
The Manager I (MGRI) position at HMSHost is an essential role within the company's restaurant management team. This role is aligned with executing tactical operations within QSR or similar restaurant settings to ensure smooth day-to-day functioning. As a Manager I, you will be instrumental in maintaining operational excellence by guaranteeing that the restaurant is clean, well-stocked, properly staffed, and adheres to HMSHost’s high standards. You will support branch management by supervising associates and managing business activities across assigned restaurant units. This includes completing opening, daily, and closing procedures, overseeing staffing schedules, ensuring compliance with health and safety standards, and handling cash transactions securely.
This position offers an hourly wage range of $19.22 to $23.50, and HMSHost provides a comprehensive benefits package incorporating health, dental, and vision insurance, generous paid time off, holiday pay, meal and transportation benefits, a 401(k) retirement plan with company match, company-paid life insurance, tuition reimbursement, employee assistance programs, training and career growth opportunities, and an employee referral bonus program. The MGRI role also operates under the Fair Labor Standards Act as a non-exempt position and typically reports to senior management such as the General Manager, Director of Operations, or an intermediate Food & Beverage Multi-Unit Manager.
As a manager-coach, your leadership will focus on guiding your team to reach business goals while fostering a supportive, fun, and inclusive environment. HMSHost values leaders with positive energy, a passion for serving others, adaptability to a fast-paced environment, and an eagerness to learn and grow professionally. If you thrive in a team-oriented atmosphere and enjoy the dynamic nature of hospitality management, this role offers exciting opportunities to make an impactful difference every day. Through your efforts, travelers will continue to experience quality, efficiency, and a welcoming dining environment during their journeys, reflecting HMSHost’s mission to ensure everyone feels great at work and on the move.
Job Requirements
- Ability to work shifts during various operating days and hours each week
- During opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times
- Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards
Job Qualifications
- Requires a minimum of 2 years food and beverage, cash handling, and customer service experience
- Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen
- Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
Job Duties
- Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
- Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
- Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
- Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
- Actively ensures all associates take all mandated rest breaks and meal periods
- Ensures display areas are appropriately clean, stocked, and visually appealing
- Ensures all equipment is in good working order
- Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
- Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
- Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
- Places orders for individual units, receives goods, processes invoices
- Ensures that the company has most current contact information for all associates working in the restaurant
Job Criteria
Experience
No experience required
Job Location
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