Shift Manager I

HMSHost is a global hospitality company dedicated to providing excellent service and creating memorable experiences for travelers around the world. With extensive resources, comprehensive training, and clear pathways for career advancement, HMSHost stands out as a leader in the airport and travel hospitality industry. They specialize in food and beverage, retail, and other hospitality services at airports, offering their employees a unique opportunity to grow within a dynamic and fast-paced environment.

Working at HMSHost means being part of a culture centered on engagement, appreciation, and inclusion. The company values its associates and managers, promoting a work atmosphere where everyone feels respected, cared for, and motivated to deliver outstanding service. HMSHost supports their employees with competitive wages, robust benefits, and ongoing recognition programs that reward their hard work. Their management philosophy emphasizes coaching and leadership by example, cultivating teams that are enthusiastic, reliable, and committed to the mission of making every traveler feel great.

The position of Manager I (MGRI) at HMSHost is a critical role that supports branch management in effectively running quick service restaurant (QSR) or similar food service operations. This role ensures the restaurant’s operational excellence by overseeing cleanliness, staffing, inventory, and customer service quality on a day-to-day basis. The Manager I utilizes established policies and procedures to make informed managerial decisions while fostering a positive and cooperative work environment.

As a Manager I, you will be responsible for executing open-to-close operational activities, including staffing coordination, scheduling, cash handling, and compliance with health and safety regulations. You will assist in employee recruitment and training, monitor associate performance, and uphold company standards in food quality and safety. Your efforts will directly impact the restaurant’s success in delivering exceptional customer experiences and maintaining productivity.

This role requires individuals who enjoy leading teams, multitasking during busy periods, and upholding strict operational standards. Since the work environment is fast-paced, adaptability and excellent communication skills are essential. The Manager I must also demonstrate compliance with federal, state, and local health codes, including HACCP standards, to ensure a safe dining experience for customers and associates alike.

HMSHost offers an attractive hourly wage ranging from $19.63 to $23.99, which reflects the value placed on this position. Additionally, employees are provided with a comprehensive benefits package that includes health, dental, and vision insurance, paid time off, holiday pay, 401(k) with company match, life insurance, tuition reimbursement, and employee assistance programs. These benefits underscore HMSHost’s commitment to supporting its workforce in all aspects of life and career development.

Ultimately, joining HMSHost as a Manager I means embarking on a rewarding career path within a company that values positive energy, teamwork, personal growth, and fun in the workplace. Whether you are an experienced supervisor or looking to advance your career in the hospitality industry, HMSHost provides the tools and opportunities to help you succeed and make a meaningful difference every day.