Shift Manager I

HMSHost is a global hospitality company renowned for delivering exceptional service and providing a supportive work environment focused on growth and excellence. As an industry leader in managed food and beverage services primarily in travel venues such as airports and highway rest stops, HMSHost prides itself on fostering a culture of engagement, appreciation, and inclusion. The company offers ample resources, comprehensive training programs, and clear advancement pathways to help employees achieve their career aspirations. HMSHost believes that the success of its business hinges on the dedication and well-being of its team members, who are encouraged to be the best versions of themselves through ongoing recognition, competitive wages, robust benefits, and a supportive workplace culture.

Joining HMSHost as a Manager I represents an exciting opportunity to develop leadership skills within a fast-paced, customer-focused environment. This role supports branch management in executing Quick Service Restaurant (QSR) operations efficiently and to high standards. The Manager I position is responsible for ensuring the restaurant is fully prepared for business, clean, well-staffed, and operating smoothly while upholding the company’s health, safety, and quality policies. Key responsibilities include managing daily opening and closing procedures, supervising associates, overseeing scheduling, and guaranteeing compliance with all operational protocols. The ideal candidate should possess supervisory experience in food and beverage settings, strong communication abilities, and a proactive approach to improving the guest experience and supporting their team. Employment is offered on a full-time basis with an hourly pay scale ranging approximately from $18.16 to $22.20.

As a Manager I at HMSHost, you become a crucial part of a leadership team that guides employees toward achieving outstanding results while fostering a positive, inclusive, and engaging workplace culture. You act not only as a manager but also as a coach, motivating your team to deliver quality service and maintain high operational standards. The position demands flexibility with working schedules, including opening and closing shifts and busy dayparts, to effectively monitor team performance and customer satisfaction.

HMSHost provides comprehensive benefits including health, dental, and vision insurance; generous paid time off; holiday pay; and meal and transportation benefits. The company also offers a 401(k) retirement plan with company matching, company-paid life insurance, tuition reimbursement, employee assistance programs, ongoing training, career progression opportunities, and a referral bonus program. These benefits contribute to a rewarding employment experience tailored to support both personal and professional growth.

HMSHost is steadfast in its commitment to equal employment opportunity and maintaining a drug-free workplace. It embraces diversity in all its forms, prohibiting discrimination based on race, gender, age, disability, veteran status, and other protected characteristics. The company’s inclusive policies ensure every associate feels valued and respected, further enriching the work environment and contributing to the overall success of the organization.