Shift Manager I

HMSHost is a global hospitality company renowned for delivering exceptional service at travel venues worldwide. Specializing in food and beverage operations primarily within airports, rest stops, and other travel hubs, HMSHost combines vast resources, extensive training programs, and ample advancement opportunities to help employees achieve their career goals. The company prides itself on fostering a culture of engagement, appreciation, caring, and inclusion, which creates a positive and supportive environment for all associates. HMSHost managers act as coaches — guiding their teams toward success while ensuring a fun work atmosphere and making a meaningful impact daily. The company emphasizes reliability, integrity, and simplicity in its mission: ensuring that every team member and traveler feels great while at work or on the move. With a commitment to competitive wages, robust benefits, and recognition, HMSHost stands as an ideal employer for individuals passionate about hospitality and personal growth.

The Manager I (MGRI) position at HMSHost involves assisting branch management in efficiently running Quick Service Restaurant (QSR) or comparable restaurant operations. The role emphasizes operational excellence by ensuring the restaurant is clean, adequately staffed, and ready for business each day. Managers in this position implement company policies and procedures, support hiring and scheduling processes, and supervise daily activities to maintain high standards of service and safety. A key aspect of the Manager I role is to collaborate with the Assistant General Manager/General Manager in managing associates, including participation in interviewing, recommending employment decisions, and fostering a supportive environment that encourages rest breaks and compliance with health and safety standards.

This non-exempt position requires a flexible, rotating schedule that may include opening, busy, and closing shifts to effectively oversee operations and team members during various business hours. Essential functions include conducting opening, daily, and closing procedures; monitoring compliance with wellness and safety guidelines; managing inventory through order placement and invoice processing; maintaining equipment functionality; and handling cash register operations following company policies. Candidates must be knowledgeable about federal, state, and local sanitary, safety, and health regulations, including HACCP standards. HMSHost offers competitive hourly wages ranging from $18.62 to $22.76 and a comprehensive benefits package that supports employee well-being and career development. The company promotes equal employment opportunities, prohibits discrimination and harassment, and values diversity in every aspect of employment.