Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Operations excellence
Training and Development
Personal and career growth
Benefits and Rewards
Compensation
Job Description
Checkers & Rally's is a renowned quick-service restaurant (QSR) chain known for its delicious menu and commitment to exceptional customer service. Operating across multiple locations, Checkers & Rally's has built a strong reputation for offering tasty food at affordable prices, making it a favorite choice for guests seeking quick, quality meals. The company prides itself on fostering a dynamic, inclusive workplace where franchisees, employees, and guests can experience excellence in every interaction. With a focus on operational excellence, training, and career growth, Checkers & Rally's emphasizes integrity, service, and the courage to be bold, creating an environment where team members can thrive and contribute meaningfully.
The Shift Manager position at Checkers & Rally's is a vital role within the Corporate Field Operations team. The role supports the General Manager by overseeing successful shifts, ensuring operational efficiency, and promoting an outstanding guest experience. As a Shift Manager, you will be instrumental in driving sales and profits by maintaining high standards in food quality, service, and cleanliness. You will take charge of managing teams during your shifts, training team members on company policies, procedures, and guest service, and addressing any concerns or complaints promptly and professionally. This leadership role demands a proactive and energetic individual who can maintain a fast-paced environment while upholding the company’s core values.
In addition to daily operations, the Shift Manager helps create a safe and enjoyable atmosphere for both employees and guests. You will work closely with the General Manager to ensure the restaurant becomes and remains the first choice for customers and employees alike. The role requires the ability to multitask, make responsive decisions, and maintain excellent communication among team members to foster collaboration and excellence. Employment in this role offers the opportunity to grow within the company, gain hands-on management experience, and enjoy a range of comprehensive benefits, including medical and dental plans, bonuses, and opportunities for advancement. Flexible scheduling and the possibility to work extended hours make this role suitable for highly motivated individuals who are passionate about the hospitality industry and customer satisfaction.
The Shift Manager position at Checkers & Rally's is a vital role within the Corporate Field Operations team. The role supports the General Manager by overseeing successful shifts, ensuring operational efficiency, and promoting an outstanding guest experience. As a Shift Manager, you will be instrumental in driving sales and profits by maintaining high standards in food quality, service, and cleanliness. You will take charge of managing teams during your shifts, training team members on company policies, procedures, and guest service, and addressing any concerns or complaints promptly and professionally. This leadership role demands a proactive and energetic individual who can maintain a fast-paced environment while upholding the company’s core values.
In addition to daily operations, the Shift Manager helps create a safe and enjoyable atmosphere for both employees and guests. You will work closely with the General Manager to ensure the restaurant becomes and remains the first choice for customers and employees alike. The role requires the ability to multitask, make responsive decisions, and maintain excellent communication among team members to foster collaboration and excellence. Employment in this role offers the opportunity to grow within the company, gain hands-on management experience, and enjoy a range of comprehensive benefits, including medical and dental plans, bonuses, and opportunities for advancement. Flexible scheduling and the possibility to work extended hours make this role suitable for highly motivated individuals who are passionate about the hospitality industry and customer satisfaction.
Job Requirements
- 1-2 years restaurant management experience, preferably in quick service restaurants (QSR)
- basic math skills
- ability to work flexible schedule and extended hours
- high energy to keep up with our fast-paced environment
- commitment to core values of integrity, service, excellence, and courage to be bold and grow
Job Qualifications
- 1-2 years restaurant management experience, preferably in quick service restaurants (QSR)
- basic math skills
- commitment to core values of integrity, service, excellence, and courage to be bold and grow
Job Duties
- building sales and profits by promoting guest satisfaction and managing restaurant operations
- escalating any concerns or recommendations with the restaurant, employees or guests to the General Manager
- ensuring policy and procedures are being followed on shifts
- training team members on company operations, policies and procedures and guest service
- identifying and responding to complaints and policy and procedures violations
- helping ensure the restaurant is a safe, clean and fun environment for our employees and guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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