Shift Manager-Franchise - 9813-Rallys-Lansing, MI (Lansing, MI)
Job Overview
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Employee Discounts
Retirement Plan
Paid training
Employee assistance program
Job Description
Our establishment is a dynamic and guest-focused restaurant dedicated to delivering exceptional dining experiences through quality service and a welcoming atmosphere. As a valued part of the hospitality industry, we pride ourselves on maintaining high standards of customer satisfaction while fostering a collaborative team environment. Our operations emphasize not only culinary excellence but also a commitment to safety, cleanliness, and effective management practices to ensure every guest visits are memorable.
The role of Shift Manager is pivotal within our restaurant framework. This position is designed for motivated, service-oriented individuals who are committed to upholding our brand's promise during every shift they oversee. Reporting directly to the Assistant Manager or General Manager, the Shift Manager acts as the essential leadership link on the floor, ensuring the smooth running of all restaurant operations throughout their shift. They supervise all restaurant employees, providing guidance, support, and direction to maintain productivity and high service standards.
The Shift Manager is responsible for orchestrating daily activities that enhance guest satisfaction and overall restaurant performance. This includes leading the team by example, managing customer interactions, and promptly resolving any issues that arise. Attention to detail is critical as the Shift Manager monitors dining service, coordinates with kitchen staff, and ensures cleanliness and safety regulations are strictly followed. The role requires strong leadership skills, excellent communication abilites, and the capacity to multitask in a fast-paced environment.
This role offers an excellent opportunity for individuals with a high school diploma or GED and a valid driver's license who are eager to develop their management skills and contribute significantly to the restaurant's success. The Shift Manager is expected to be proactive, dependable, and enthusiastic about fostering a positive work culture that encourages teamwork and continuous improvement.
The role of Shift Manager is pivotal within our restaurant framework. This position is designed for motivated, service-oriented individuals who are committed to upholding our brand's promise during every shift they oversee. Reporting directly to the Assistant Manager or General Manager, the Shift Manager acts as the essential leadership link on the floor, ensuring the smooth running of all restaurant operations throughout their shift. They supervise all restaurant employees, providing guidance, support, and direction to maintain productivity and high service standards.
The Shift Manager is responsible for orchestrating daily activities that enhance guest satisfaction and overall restaurant performance. This includes leading the team by example, managing customer interactions, and promptly resolving any issues that arise. Attention to detail is critical as the Shift Manager monitors dining service, coordinates with kitchen staff, and ensures cleanliness and safety regulations are strictly followed. The role requires strong leadership skills, excellent communication abilites, and the capacity to multitask in a fast-paced environment.
This role offers an excellent opportunity for individuals with a high school diploma or GED and a valid driver's license who are eager to develop their management skills and contribute significantly to the restaurant's success. The Shift Manager is expected to be proactive, dependable, and enthusiastic about fostering a positive work culture that encourages teamwork and continuous improvement.
Job Requirements
- high school diploma or ged
- valid driver’s license
- previous experience in a restaurant setting preferred
- strong leadership abilities
- good communication skills
- ability to work flexible hours
- willingness to work in a fast-paced environment
Job Qualifications
- high school diploma or ged
- valid driver’s license
- leadership skills
- excellent communication skills
- experience in restaurant environment preferred
- ability to multitask
- customer service orientation
Job Duties
- supervise restaurant employees
- ensure guest satisfaction during shifts
- assist in managing overall restaurant performance
- support the management team
- lead and motivate staff during shifts
- monitor compliance with safety and cleanliness standards
- handle customer inquiries and resolve issues promptly
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
