
Shift Manager-Franchise - 4093 - S. Brand - Glendale, CA (Glendale, CA)
Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
We are a dynamic and customer-focused restaurant dedicated to providing an exceptional dining experience to our guests. Our establishment prides itself on delivering outstanding service, quality food, and a welcoming atmosphere for every customer who walks through our doors. As a well-established restaurant, we emphasize teamwork, professionalism, and a commitment to excellence in all aspects of our operation. We believe that our employees are our greatest asset, and we strive to create a positive and supportive work environment that fosters growth and development.
We are currently seeking a highly motivated and service-oriented individual to join our team as a Shift Manager. In this important leadership role, you will assist the management team in ensuring guest satisfaction and maintaining excellent restaurant performance during every shift. As the "Every Shift" Leader, you will play a critical role in supervising restaurant employees, overseeing daily operations, and ensuring that all guests receive the highest standard of service. This position reports directly to the Assistant Manager or General Manager and requires strong leadership, communication, and organizational skills. The Shift Manager is responsible for fostering a collaborative team environment, managing staff schedules, resolving customer concerns promptly, and driving overall operational success. This role is vital for maintaining smooth restaurant operations, achieving performance goals, and upholding company standards at all times.
We are currently seeking a highly motivated and service-oriented individual to join our team as a Shift Manager. In this important leadership role, you will assist the management team in ensuring guest satisfaction and maintaining excellent restaurant performance during every shift. As the "Every Shift" Leader, you will play a critical role in supervising restaurant employees, overseeing daily operations, and ensuring that all guests receive the highest standard of service. This position reports directly to the Assistant Manager or General Manager and requires strong leadership, communication, and organizational skills. The Shift Manager is responsible for fostering a collaborative team environment, managing staff schedules, resolving customer concerns promptly, and driving overall operational success. This role is vital for maintaining smooth restaurant operations, achieving performance goals, and upholding company standards at all times.
Job Requirements
- high school diploma or GED
- valid driver's license
- ability to work flexible hours including nights and weekends
- excellent customer service skills
- strong organizational and leadership skills
- ability to handle multiple tasks simultaneously
- good problem-solving skills
Job Qualifications
- high school diploma or GED
- prior experience in a restaurant or hospitality setting preferred
- strong leadership and interpersonal skills
- excellent communication abilities
- ability to work in a fast-paced environment
- valid driver's license
- motivated and service oriented
Job Duties
- assist in managing daily restaurant operations
- supervise and lead restaurant employees during shifts
- ensure guest satisfaction through quality service
- handle customer complaints and resolve issues
- support the management team in staff scheduling and training
- maintain a clean and safe restaurant environment
- monitor and improve overall restaurant performance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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