Shift Manager-Franchise - 3441 - Sibley - Dolton, IL (Dolton, IL)

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling

Job Description

Our establishment is a dynamic and customer-focused restaurant striving to provide exceptional dining experiences to every guest. With a dedication to quality, service, and community, we have positioned ourselves as a leader in the food service industry. Our team works collaboratively to create a welcoming atmosphere where guests feel valued and cared for, ensuring they leave with memorable and enjoyable experiences. We prioritize not only guest satisfaction but also the professional growth and development of our employees. Our goal is to maintain a high standard of excellence during every shift, balancing efficient operations with a warm, friendly environment.

Job Requirements

  • high school education or GED
  • valid driver's license
  • prior experience in customer service or restaurant environment
  • ability to lead and motivate a team
  • effective communication skills
  • availability to work flexible hours, including nights and weekends
  • capability to handle fast-paced situations

Job Qualifications

  • proven experience in a supervisory role within the restaurant industry
  • strong leadership and organizational skills
  • excellent problem-solving abilities
  • customer service orientation
  • ability to manage multiple tasks simultaneously
  • basic knowledge of food safety regulations
  • familiarity with restaurant software and point of sale systems

Job Duties

  • ensure guest satisfaction throughout each shift
  • supervise and support restaurant employees
  • coordinate with Assistant Manager or General Manager on shift operations
  • maintain cleanliness and safety standards
  • handle customer complaints efficiently
  • monitor inventory levels and order supplies as necessary
  • train and mentor new staff members

Job Location

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