Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling
Job Description
Dragon Beaux is a distinguished food and beverage establishment known for its commitment to excellence, exceptional guest experiences, and high standards of safety and sanitation. As part of a vibrant hospitality group, Dragon Beaux thrives in delivering premium service and quality culinary offerings to diverse guests. The company fosters a dynamic work environment where teamwork, professionalism, and dedication to the "Sky River Spirit" are paramount. In this context, the Dragon Beaux Shift Manager plays a crucial leadership role.
The Dragon Beaux Shift Manager is responsible for overseeing all food and beverage production and service during their assigned shifts. This role requires a hands-on, lead-by-example management style that ensures both operational excellence and exceptional guest satisfaction. The Shift Manager is a key player in training and supervising the team, ensuring their development aligns with company values and service standards. They are responsible for managing all aspects of the shift, including staff scheduling, operational compliance, inventory control, budgeting, and quality assurance.
In this position, the Shift Manager will ensure that all departmental and company policies, procedures, and government regulations are strictly followed. They must maintain the highest standards of safety and sanitation, ensuring all food handling and service procedures meet or exceed health codes. Inventory management is another critical responsibility, involving requisitioning and restocking food, beverages, equipment, and supplies to keep the location well-prepared.
The Shift Manager also monitors food preparation, portion sizes, and presentation, guaranteeing the quality of offerings matches Dragon Beaux's reputation. They conduct inspections of supplies, equipment, and workspace to maintain cleanliness and functionality. Customer service excellence is a priority, with the manager investigating and resolving any complaints related to food quality or service promptly and effectively.
Financial oversight forms an important part of this role. The Shift Manager maintains payroll records, reviews financial transactions, and helps control food and labor costs daily to optimize profitability. They establish performance standards for both personnel and customer service, fostering a positive environment that promotes excellent public and employee relations.
Additionally, the Shift Manager must be authorized to sell, serve, or distribute alcoholic beverages and hold comp authority, necessitating possession of a Gaming License. Certifications in Food Safety and ServSafe are essential to ensure compliance with health and safety standards. The role requires a minimum age of 21 years, a high school diploma or equivalent, and substantial experience in food and beverage management with at least three years in a supervisory capacity. Proficiency in Microsoft Office, POS systems, and operational financial management is mandatory.
Overall, the Dragon Beaux Shift Manager position offers a challenging and rewarding opportunity to lead a dedicated team in a fast-paced and customer-focused environment, driving the continued success of the establishment with a commitment to quality, safety, and exceptional service.
The Dragon Beaux Shift Manager is responsible for overseeing all food and beverage production and service during their assigned shifts. This role requires a hands-on, lead-by-example management style that ensures both operational excellence and exceptional guest satisfaction. The Shift Manager is a key player in training and supervising the team, ensuring their development aligns with company values and service standards. They are responsible for managing all aspects of the shift, including staff scheduling, operational compliance, inventory control, budgeting, and quality assurance.
In this position, the Shift Manager will ensure that all departmental and company policies, procedures, and government regulations are strictly followed. They must maintain the highest standards of safety and sanitation, ensuring all food handling and service procedures meet or exceed health codes. Inventory management is another critical responsibility, involving requisitioning and restocking food, beverages, equipment, and supplies to keep the location well-prepared.
The Shift Manager also monitors food preparation, portion sizes, and presentation, guaranteeing the quality of offerings matches Dragon Beaux's reputation. They conduct inspections of supplies, equipment, and workspace to maintain cleanliness and functionality. Customer service excellence is a priority, with the manager investigating and resolving any complaints related to food quality or service promptly and effectively.
Financial oversight forms an important part of this role. The Shift Manager maintains payroll records, reviews financial transactions, and helps control food and labor costs daily to optimize profitability. They establish performance standards for both personnel and customer service, fostering a positive environment that promotes excellent public and employee relations.
Additionally, the Shift Manager must be authorized to sell, serve, or distribute alcoholic beverages and hold comp authority, necessitating possession of a Gaming License. Certifications in Food Safety and ServSafe are essential to ensure compliance with health and safety standards. The role requires a minimum age of 21 years, a high school diploma or equivalent, and substantial experience in food and beverage management with at least three years in a supervisory capacity. Proficiency in Microsoft Office, POS systems, and operational financial management is mandatory.
Overall, the Dragon Beaux Shift Manager position offers a challenging and rewarding opportunity to lead a dedicated team in a fast-paced and customer-focused environment, driving the continued success of the establishment with a commitment to quality, safety, and exceptional service.
Job Requirements
- Must be 21 years or older
- high school diploma or equivalent or GED required
- 5 years of food and beverage management experience, with 3 years in a supervisory capacity
- proficient with Microsoft Office Suite or related software
- strong POS operational and programming experience
- knowledge of government health, hotel, or food service regulations
- proficient in operational financial management accountability and budgeting
Job Qualifications
- High school diploma or equivalent or GED
- 5 years of food and beverage management experience
- 3 years in a supervisory capacity
- proficiency with Microsoft Office Suite or related software
- strong POS operational and programming experience
- knowledge of government health, hotel, or food service regulations
- proficiency in operational financial management accountability and budgeting
- Gaming License
- Food Safety certification
- ServSafe certification
Job Duties
- Schedule, direct, supervise, train, and develop Dragon Beaux staff
- ensure compliance with all department and company sales, regulations, policies, procedures, internal controls, and government rules and regulations
- develop and maintain high standards of safety and sanitation
- follow a requisition system for restocking the location by managing inventory and ordering food and beverages, equipment, and supplies
- oversee food preparation, portion sizes, and the overall presentation of food
- inspect supplies, equipment, and work areas
- ensure employees comply with health and food safety standards and regulations
- investigate and resolve complaints regarding food quality or service
- schedule staff hours and assign duties
- maintain budgets and payroll records and review financial transactions
- establish standards for personnel performance and customer service
- optimize profits by controlling food and labor costs and expenses on a daily basis
- promote positive public and employee relations
- perform other duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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