Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Employee assistance program
Job Description
The hiring establishment is a vibrant high-volume beverage and gaming operation that includes multiple bars, restaurants, entertainment venues, and banquet facilities. This company is dedicated to delivering exceptional guest experiences through high-quality food and beverage service in a dynamic and fast-paced environment. Situated in a location with a significant number of gaming stations (exceeding 2000 slots), the establishment prides itself on combining the excitement of gaming with sophisticated dining and beverage offerings, thus attracting a diverse clientele ranging from casual visitors to discerning enthusiasts of mixology and fine drinks. The business fosters a culture embodied by the "Sky River Spirit," emphasizing a commitment to excellence, teamwork, and customer satisfaction. This company not only values operational efficiency but also emphasizes the professional development and training of its employees to maintain the highest standards of service and compliance with local, state, and federal regulations.
The Beverage Operations Shift Manager plays a crucial role within this dynamic establishment, overseeing all beverage production and service during their assigned shifts. The position demands a proactive and hands-on leadership approach, where the manager leads by example and inspires their team to consistently exceed guest expectations. The Manager is responsible for maintaining beverage inventory, supervising operations, and ensuring all services comply with health and safety regulations, internal policies, and financial controls. They are charged with balancing cash registers, authorizing payments or comps, and training staff to deliver quality services promptly and courteously. The role requires collaboration with the Beverage Operations Manager on ordering supplies, developing specials, and conducting inventory to sustain efficient operations. This role is pivotal in enforcing operational financial management, including accountability and budgeting, to support the business's overall profitability and guest satisfaction objectives.
The ideal candidate for this position will be someone who thrives in high-energy settings and possesses extensive experience in food and beverage management, particularly within gaming and entertainment venues. They should demonstrate strong knowledge of craft beers, global whiskeys, bourbons, and mixology, including the skill to craft signature cocktails and pair beverages with food expertly. This role necessitates excellent POS system skills, Microsoft Office proficiency, and a thorough understanding of government and industry regulations regarding food service and gaming. The Beverage Operations Shift Manager will also promote positive public and employee relations, participate in training programs, and engage actively in periodic meetings to enhance operational excellence. This position requires a minimum age of 21 years and mandates possession of a gaming license, along with certifications in sanitation and ServSafe, underscoring the commitment to responsible alcohol service and food safety. This is a full-time role with direct responsibility for selling, serving, and authorizing alcoholic beverages alongside comprehensive management duties, making it a key leadership position within the company.
The Beverage Operations Shift Manager plays a crucial role within this dynamic establishment, overseeing all beverage production and service during their assigned shifts. The position demands a proactive and hands-on leadership approach, where the manager leads by example and inspires their team to consistently exceed guest expectations. The Manager is responsible for maintaining beverage inventory, supervising operations, and ensuring all services comply with health and safety regulations, internal policies, and financial controls. They are charged with balancing cash registers, authorizing payments or comps, and training staff to deliver quality services promptly and courteously. The role requires collaboration with the Beverage Operations Manager on ordering supplies, developing specials, and conducting inventory to sustain efficient operations. This role is pivotal in enforcing operational financial management, including accountability and budgeting, to support the business's overall profitability and guest satisfaction objectives.
The ideal candidate for this position will be someone who thrives in high-energy settings and possesses extensive experience in food and beverage management, particularly within gaming and entertainment venues. They should demonstrate strong knowledge of craft beers, global whiskeys, bourbons, and mixology, including the skill to craft signature cocktails and pair beverages with food expertly. This role necessitates excellent POS system skills, Microsoft Office proficiency, and a thorough understanding of government and industry regulations regarding food service and gaming. The Beverage Operations Shift Manager will also promote positive public and employee relations, participate in training programs, and engage actively in periodic meetings to enhance operational excellence. This position requires a minimum age of 21 years and mandates possession of a gaming license, along with certifications in sanitation and ServSafe, underscoring the commitment to responsible alcohol service and food safety. This is a full-time role with direct responsibility for selling, serving, and authorizing alcoholic beverages alongside comprehensive management duties, making it a key leadership position within the company.
Job Requirements
- Must be a minimum of 21 years old
- associate degree in culinary arts or industry equivalent or equivalent related experience
- five years of in food and beverage management, with three years in a supervisory capacity in a high-volume beverage gaming operation that includes banquets, entertainment multiple bars and restaurants with a minimum of 2000 slots
- proficient with Microsoft Office Suite or related software
- strong POS operational and programming experience
- knowledge of government health, hotel, or food service regulations
- proficient in operational financial management accountability and budgeting
- knowledge of craft beers in the San Francisco and Sacramento preferred
- extensive knowledge of global whiskeys and bourbon preferred
- strong knowledge of mixology and ability to craft signature cocktails preferred
- previous experience in pairing, wine, beer, whiskey, and bourbons with food preferred
Job Qualifications
- Associate degree in culinary arts or industry equivalent
- five years of experience in food and beverage management
- three years of supervisory experience in a high-volume beverage gaming operation
- proficiency with Microsoft Office Suite
- strong POS operational and programming experience
- knowledge of government health, hotel, or food service regulations
- proficient in operational financial management and budgeting
- knowledge of craft beers in San Francisco and Sacramento preferred
- extensive knowledge of global whiskeys and bourbon preferred
- strong knowledge of mixology and ability to craft signature cocktails preferred
- previous experience in pairing wine, beer, whiskey, and bourbons with food preferred
Job Duties
- Maintains beverage inventory and supplies in accordance with business demands
- monitors regularly scheduled cleanings while ensuring prompt, efficient and friendly quality service and preparation of food and beverage items to all customers
- complies with all department rules, regulations, policies, procedures, and internal controls, and any and all local, state and federal rules and regulations
- requires that payment, and/or comp authorization is received upon service of all food and beverage items provided and is responsible for assisting food and beverage staff in the proper balancing of the cash register
- trains beverage staff as appropriate
- monitors par levels and daily inventory of supplies
- ensures prompt, efficient, and friendly quality service and preparation of food and beverage items to any and all customers
- accepts payment and/or comp authorization upon service of beverages prepared and/or served
- oversees the balancing of the cash registers at the end of shift
- participates in weekly inventory of food and beverage supplies
- participates in developing specials
- attends periodic meetings and training sessions
- assists beverage operations manager with weekly and monthly orders
- promotes positive public and employee relations
- performs other duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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