Shift Manager - Beverage

The Venetian Resort is a luxury hotel and casino located in Las Vegas, Nevada, renowned for its exquisite Venetian-themed architecture and premium guest experiences. As one of the top hospitality establishments in Las Vegas, the resort offers an array of high-end services including gourmet dining, lavish accommodations, and world-class entertainment. The Venetian Resort prides itself on maintaining 5-Star and 5-Diamond standards, ensuring exceptional service quality and guest satisfaction. With a commitment to excellence and a team of dedicated professionals, the resort delivers an unmatched hospitality experience characterized by attention to detail, superior customer care, and a vibrant atmosphere.

The Shift Manager - Beverage plays a vital role within The Venetian Resort’s Beverage Department, overseeing all aspects of beverage operations during their shift. The position requires dynamic leadership to manage a team dedicated to maintaining the resort’s premium service standards. The manager is responsible for ensuring that all beverage functions align with the hotel’s policies, practices, and procedures, supporting the establishment's reputation for quality and excellence. This full-time position demands an individual who can manage staff effectively, uphold health and safety regulations including state liquor laws, and contribute to the ongoing development and training of team members. The Shift Manager is expected to foster a positive work environment while enhancing guest satisfaction through attentive service and operational efficiency.

Key responsibilities include directing staff to meet and exceed the 4-Star and 5-Diamond standards, monitoring cleanliness and organization, and compliance with sanitation regulations. The manager must be adept at handling disciplinary issues, providing constructive feedback, and implementing continuous improvement initiatives within the department. A strong focus on guest interaction is essential, including a thorough knowledge of all hotel services, amenities, and local attractions to assist guests accurately and professionally. This role requires regular attendance, flexibility to work varied shifts including weekends and holidays, and the ability to work in a fast-paced, dynamic, and sometimes stressful environment. Physical stamina is also important to navigate various areas of the property and perform duties that may involve prolonged standing and walking.

The ideal candidate will be at least 21 years of age, legally authorized to work in the United States, and possess a high school diploma or equivalent. They should have at least two years of experience managing shifts in a beverage department, with preference given to those who have experience managing multiple locations. Knowledge of proper food service and sanitation standards is mandatory. Bilingual ability in English and Spanish is preferred to facilitate communication in a diverse environment. Excellent interpersonal skills, a professional appearance adhering to company standards, and a positive, upbeat communication style are also essential. By joining The Venetian Resort, the Shift Manager - Beverage becomes part of a prestigious team committed to delivering world-class guest service and leading the industry in hospitality excellence.