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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,400.00 - $65,400.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
training programs
Employee assistance program
flexible schedule
Job Description
The Venetian Resort is a luxury hotel and casino located in Las Vegas, Nevada, renowned for its exquisite Venetian-themed architecture and premium guest experiences. As one of the top hospitality establishments in Las Vegas, the resort offers an array of high-end services including gourmet dining, lavish accommodations, and world-class entertainment. The Venetian Resort prides itself on maintaining 5-Star and 5-Diamond standards, ensuring exceptional service quality and guest satisfaction. With a commitment to excellence and a team of dedicated professionals, the resort delivers an unmatched hospitality experience characterized by attention to detail, superior customer care, and a vibrant atmosphere.
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Job Requirements
- 21 years of age
- Proof of authorization/eligibility to work in the United States
- High school diploma or equivalent
- 2 years experience managing shift in beverage dept
- Knowledge of proper food service and sanitation
- Ability to compute basic mathematical calculations
- Must be able to communicate effectively in English
- Must possess interpersonal skills
- Must maintain a professional appearance
- Must maintain adherence to guest service standards
- Must be available to work varied shifts
Job Qualifications
- 21 years of age
- Proof of authorization/eligibility to work in the United States
- High school diploma or equivalent
- 2 years experience managing shift in beverage dept required, prior experience managing multiple locations preferred
- Knowledge of proper food service and sanitation required
- Fluency in English both verbal and non-verbal and bilingual in Spanish preferred
- Ability to compute basic mathematical calculations
- Must be able to communicate effectively in a positive/upbeat fashion utilizing English
- Must possess interpersonal skills with focused attention to guest needs to deal effectively with all business contacts
- Must maintain a professional, neat and well-groomed appearance adhering to VCR appearance standards
- Must maintain consistent adherence to the VCR Unmatched Guest Service Standards
- Must be available to work varied shifts, including weekends and holidays
Job Duties
- Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff
- Constantly seek ways to improve quality
- Develop and maintain 4-Star standards
- Provide feedback to staff on their performance
- Handle disciplinary problems and counsel employees according to hotel standards
- Develop and maintain ongoing training initiatives (daily and monthly)
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
- Maintain complete knowledge of correct maintenance and use of equipment
- Use equipment only as intended
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas
- Consistently demonstrate Venetian Resort Hotel and Casino core values
- Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving
- Assist staff with their job functions to ensure optimum service to guests
- Focus on achieving the goals or objectives of the department using available resources (staff and budgetary)
- Successfully manages a 5-Star and 5-Diamond Beverage Team
- Monitors team performance in all phases of service and job functions
- rectify deficiencies
- Manage staff and organize department functions in accordance with company guidelines
- Safety is an essential function of this job
- Consistent and regular attendance is an essential function of this job
- Performs other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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