Shift Manager (Auntie Anne's Mall of America - Bloomington, MN)

Fresh Dining Concepts is a leading franchisee specializing in operating popular food brands such as Auntie Anne's, Carvel, Cinnabon, and Jamba Juice across locations in the United States. As a prominent franchisee under the GoTo Foods franchise system, Fresh Dining Concepts is committed to delivering high-quality products and an exceptional customer experience consistent with the standards set by the franchisor. The company prides itself on fostering a dynamic and supportive work environment where employees are empowered to contribute to the brand's success and growth. With numerous locations nationwide, Fresh Dining Concepts offers opportunities for career growth within the food and beverage industry, making it a sought-after employer for individuals passionate about food service and customer engagement. Employment with Fresh Dining Concepts typically involves part-time or full-time positions, providing competitive compensation in line with industry standards and location demographics.

The Team Member role at Fresh Dining Concepts is integral to the overall guest experience and operational excellence of the stores serving Auntie Anne's and Cinnabon products. As a Team Member, the individual is responsible for the preparation and presentation of food items including dough, specialty pretzels, Cinnabon treats, beverages like lemonade and yogurt, and various dips and butters made in-house. This position requires meticulous attention to quality and safety standards as well as the ability to handle food preparation tasks such as rolling, twisting, dipping, baking, and bagging products efficiently and hygienically. Beyond food preparation, Team Members play a pivotal role in customer service by greeting guests warmly, taking orders, suggesting upsells to enhance customer satisfaction, and operating the point-of-sale system with accuracy and speed.

Additionally, Team Members are entrusted with maintaining a clean and safe store environment through regular cleaning, upkeep of equipment and utensils, adherence to health and safety policies including OSHA and EPA regulations, and compliance with company dress code and hygiene standards. The role demands a proactive attitude, excellent interpersonal skills, and the stamina to perform repetitive tasks involving standing, walking, and handling products throughout a shift. Fresh Dining Concepts values candidates who demonstrate a strong guest-focused mindset, a willingness to learn quickly, and a team-oriented approach to work. This position provides a solid foundation for individuals seeking entry-level experience in a fast-paced retail food environment with structured training and support.

Overall, working as a Team Member at Fresh Dining Concepts offers the experience of being part of a nationally recognized franchise family that emphasizes quality, customer service, and operational integrity. It is an excellent opportunity to develop communication, teamwork, and food service skills while contributing to the enjoyment of beloved brands like Auntie Anne's and Cinnabon.