Job Overview

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Compensation

Hourly
Range $16.50 - $20.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling

Job Description

Our company is a dynamic and customer-focused restaurant known for delivering exceptional dining experiences in a welcoming environment. We pride ourselves on our commitment to quality food, outstanding service, and maintaining a positive workplace culture. As a leading player in the hospitality industry, we continually strive to enhance our guests' satisfaction by upholding high standards in all aspects of our operations. Our establishment offers a vibrant atmosphere where team collaboration and individual dedication go hand in hand to create memorable dining moments. We are currently seeking a seasoned Shift Manager to join our dedicated team and lead our restaurant during assigned shifts as a part-time or full-time employee. Competitive salary and growth opportunities are provided based on experience and performance.

The Shift Manager plays a critical role in ensuring the restaurant operates smoothly and efficiently at all times. This leadership position involves supervising team members, enforcing company policies, and maintaining operational quality during shifts. The Shift Manager is responsible for overseeing daily opening and closing procedures, maintaining food safety and cleanliness standards, and monitoring sales and labor to align with budgeted goals. This position acts as the primary point of contact for team members during shifts, providing coaching and motivation to uphold performance standards. Customer satisfaction is paramount, requiring the Shift Manager to promptly address guest questions, concerns, and service recovery efforts to cultivate positive guest relations. Additionally, the role involves effective communication with upper management to report issues, identify operational opportunities, and contribute to continuous improvement initiatives. This comprehensive position demands strong organizational skills, attention to detail, and an ability to operate in a fast-paced restaurant environment. Candidates should possess prior experience in restaurant or customer service roles, demonstrate leadership capability, basic math and cash handling skills, and a readiness to work variable hours to meet business needs. If you have a passion for hospitality and leading teams to success, we invite you to apply for this pivotal role where you can make a significant impact on our restaurant’s ongoing success and guest experience.

Job Requirements

  • Prior experience in restaurant or customer service
  • Ability to lead a team effectively
  • Attention to detail
  • Basic math proficiency
  • Cash handling skills
  • Availability to work flexible hours

Job Qualifications

  • Prior restaurant or customer service experience preferred
  • Ability to lead and motivate a team
  • Strong attention to detail and time management
  • Basic math and cash-handling skills
  • Willingness to work flexible hours

Job Duties

  • Lead and supervise team members during assigned shifts
  • Ensure proper opening, closing, and shift change procedures
  • Maintain food safety, cleanliness, and operational standards
  • Assign tasks, monitor performance, and provide coaching as needed
  • Handle guest questions, concerns, and service recovery
  • Monitor sales, labor, and product levels during the shift
  • Communicate effectively with management regarding issues or opportunities

Job Criteria

Experience

Mid Level (3-7 years)


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