Job Overview

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Compensation

Hourly
Range $16.50 - $20.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule

Job Description

Our company is a well-established restaurant known for delivering exceptional dining experiences by combining high-quality food with outstanding customer service. We pride ourselves on fostering a collaborative and dynamic work environment where employees are encouraged to grow and contribute to our mission of providing memorable guest experiences. Our restaurant operates with a strong commitment to food safety, operational excellence, and team camaraderie, maintaining a reputation that draws both loyal customers and new visitors alike. With a focus on continuous improvement and employee development, we offer opportunities for career advancement and skill enhancement in the hospitality industry. As part of our team, you will be joining a fast-paced, customer-oriented establishment that values integrity, professionalism, and teamwork.

The Shift Manager role is a critical leadership position within the restaurant, tasked with ensuring smooth operations during assigned shifts. This role involves managing a team of restaurant employees, maintaining high standards of food safety and cleanliness, and delivering excellent guest service. The Shift Manager will oversee opening, closing, and shift change procedures, ensuring that each shift operates efficiently and meets company standards. This position requires a hands-on leader who can motivate and support team members while also handling administrative tasks such as monitoring sales, labor costs, and inventory levels. Effective communication with both staff and management is essential to address any issues or opportunities that arise during the shift.

In this role, you will be the point of contact for guests during your shift, addressing their questions and resolving concerns promptly to ensure a positive dining experience. You will be responsible for task assignment, performance monitoring, and providing coaching to team members to enhance their skills and productivity. Additionally, you will contribute to maintaining a safe and clean environment, adhering strictly to food safety and operational policies. This position requires flexibility in scheduling, as working varied hours including weekends and holidays may be necessary. The Shift Manager role offers an excellent opportunity to develop leadership skills within a vibrant and supportive restaurant setting, with a focus on delivering quality service and operational excellence.

Job Requirements

  • High school diploma or equivalent
  • prior restaurant or customer service experience preferred
  • ability to lead a team effectively
  • strong communication skills
  • basic math and cash-handling ability
  • availability to work flexible hours including weekends and holidays

Job Qualifications

  • Prior restaurant or customer service experience preferred
  • ability to lead and motivate a team
  • strong attention to detail and time management
  • basic math and cash-handling skills
  • willingness to work flexible hours

Job Duties

  • Lead and supervise team members during assigned shifts
  • ensure proper opening, closing, and shift change procedures
  • maintain food safety, cleanliness, and operational standards
  • assign tasks, monitor performance, and provide coaching as needed
  • handle guest questions, concerns, and service recovery
  • monitor sales, labor, and product levels during the shift
  • communicate effectively with management regarding issues or opportunities

Job Criteria

Experience

Mid Level (3-7 years)


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