The Wendy's Company logo

Shift Manager 8373

Akron, OH, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive salary
Medical insurance
Dental Insurance
Life insurance
Paid vacation
Free Meals
training programs

Job Description

Wendy's is a globally recognized fast-food restaurant franchise known for its fresh, made-to-order meals and a strong commitment to quality and customer service. Founded by Dave Thomas, Wendy's has developed a reputation not only for its unique square-shaped hamburgers but also for its dedication to creating a positive working environment that rewards hard work and commitment. With thousands of locations worldwide, Wendy's operates with a culture that treats employees like family and offers numerous opportunities for career growth, development, and advancement within the company. Wendy's franchise locations, including the one at 126 Flight Memorial Drive, Fairlawn, OH 44333, uphold these values by maintaining high standards of service and support for their staff.

The role of a Manager at Wendy's is a dynamic and rewarding position suitable for those passionate about leadership in the fast-food industry. This position offers a competitive salary and a comprehensive benefits package including medical, dental, and life insurance, paid vacation, and free meals during shifts. Managers receive 8-12 weeks of personalized training, which equips them with the necessary skills and tools to succeed and meet their professional goals. Further, Wendy's supports career advancement through well-defined career paths and an encouraging support network that promotes from within. The role involves overseeing restaurant operations to ensure smooth service delivery, maintaining high standards for food quality and cleanliness, managing staff, and fostering a positive work environment. The restaurant manager plays a critical role in achieving customer satisfaction through efficient team leadership and adherence to corporate policies. This role requires physical stamina, as managers often stand for long periods, bend, kneel, and lift items, and the ability to operate general restaurant equipment and computer systems efficiently. Travel to other restaurant locations or the Area Office may be necessary, emphasizing the diversity and challenge of the position. Wendy's is an Equal Opportunity Employer, dedicated to inclusive hiring practices and support for employees from diverse backgrounds. This managerial position is offered by one of Wendy's independent franchisees, who may have distinct compensation, benefits, and career advancement programs compared to corporate-owned locations. Overall, this role is ideal for individuals seeking a fulfilling career in restaurant management, with structured support, career growth opportunities, competitive compensation, and a welcoming team-oriented culture.

Job Requirements

  • ability to stand for long periods with frequent bending, kneeling, lifting (25 - 50 pounds)
  • ability to travel to other restaurants and area office as needed
  • ability to use headset for customer orders and communication
  • ability to operate restaurant equipment like warmer, fryer, slicer, grill
  • ability to use keyboard and computer
  • punctuality and regular attendance
  • ability to take direction and work well with others
  • ability to complete all applicable training programs

Job Qualifications

  • high school diploma or equivalent
  • prior experience in restaurant management or supervisory role
  • strong leadership and communication skills
  • ability to work in a fast-paced environment
  • proficiency with restaurant equipment and computer systems
  • customer service orientation
  • ability to manage multiple tasks efficiently

Job Duties

  • oversee daily restaurant operations
  • manage and support restaurant staff
  • ensure high standards of cleanliness and food quality
  • implement and enforce company policies
  • provide excellent customer service
  • monitor inventory and order supplies
  • conduct staff training and development

Job Criteria

Experience

Mid Level (3-7 years)


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