Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $24.00
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Benefits

weekly pay
performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
supplemental life insurance
short-term disability
401(k) plan with Company Match
Paid Time Off
Paid parental leave
Employer assistance program
Commuter Benefits
meal discounts
Exclusive corporate discounts
Charitable opportunities
Employee Resource Groups
Career development opportunities

Job Description

Shake Shack is a renowned hospitality company that started as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, a celebrated restaurateur and author, Shake Shack has blossomed into one of the fastest-growing hospitality brands, known for its high-quality food and exceptional service. The company emphasizes a culture of inclusivity, community involvement, and a commitment to standing for something good. This philosophy is deeply embedded in every aspect of the business, from how they treat their employees to their dedication to giving back to the neighborhoods they serve. Shake Shack's growth from a small cart to a global brand embodies its mission to craft unforgettable experiences while making a positive impact on communities and the environment.

This role offers a fantastic opportunity to be part of the #ShackFam, a vibrant and supportive team that prioritizes employee growth and well-being. The position is hourly, starting at a competitive rate of $20.00 - $24.00, with eligibility for weekly pay and performance bonuses. The successful candidate will play a key role in managing restaurant operations during shifts, ensuring high standards of safety, cleanliness, quality, and speed of service. This Management role is essential in fostering a motivated and high-performing team environment, providing hands-on mentorship and support to hourly team members. Additionally, there is scope to contribute to operational functions such as purchasing, receiving, and inventory management, expanding your expertise in restaurant operations.

Joining Shake Shack means benefiting from comprehensive industry-leading perks, including medical, dental, and vision insurance, 401(k) plan with company matching, paid time off, paid parental leave, and more. Employees are supported through career development opportunities and an engaging work environment focused on continuous learning and growth. At its core, this role is designed to empower individuals who are passionate about hospitality, teamwork, and creating an exceptional guest experience while upholding Shake Shack's values and mission. If you are eager to lead a team and make a meaningful impact in a dynamic, fast-paced setting, this position at Shake Shack offers a rewarding career path in the hospitality industry.

Job Requirements

  • At least high school diploma or equivalent
  • Minimum 1 year of leadership experience in restaurant setting
  • Food safety certification according to local jurisdiction
  • Strong problem solving abilities
  • Effective verbal and written communication skills

Job Qualifications

  • At least 1 year of restaurant leadership experience supervising a team
  • Food Safety Certification according to local jurisdiction
  • Strong problem solving skills
  • Effective communication skills, both written and verbal

Job Duties

  • Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed
  • Help build and lead high performing team of hourly Team Members
  • Assist with operational support functions such as purchasing, receiving, inventory
  • Participate in applicant interviews and assist with employee relations

Job Criteria

Experience

Mid Level (3-7 years)


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