Job Overview

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Compensation

Hourly
Range $15.50 - $21.36
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement program
Paid Time Off
Well-Being Program
Employee assistance program
PerkSpot Discount Program
Recognition Program
Slip resistant shoes program
community and charitable involvement
Champions of Hope
Igniting Dreams Grant Program
Yearly contests

Job Description

Arby's Restaurant Group, Inc., a well-established leader in the fast-casual dining industry, is renowned for its signature Roast Beef sandwiches and iconic Curly Fries. Since its founding in 1964, Arby's has grown to become the second-largest sandwich brand globally, operating over 3,500 restaurants across nine countries. As a part of the Inspire Brands family, headquartered in Atlanta, Georgia, Arby's is committed to delivering high-quality, innovative menu options that delight customers with the art of Meatcraft. The company prides itself on blending quick-service speed with the quality and customer care typical of fast-casual dining, ensuring every guest enjoys a satisfying meal experience. Arby's dedication to excellence is fueled by a company culture that encourages dreaming big, working hard, playing fair, and making a meaningful difference in the communities it serves.

The Shift Manager position at Arby's offers an exciting opportunity to join a dynamic team focused on operating restaurant shifts smoothly and delivering exceptional service. As a Shift Manager, you will play a pivotal role in managing day-to-day restaurant operations by assisting the management team and supporting team members with performance and training initiatives. The role requires a hands-on approach where leadership, problem-solving, and customer service skills come together to create a welcoming environment for customers and a cohesive workspace for employees. The ideal candidate will have at least six months of experience in restaurant or retail management, showcasing the ability to lead teams efficiently and provide outstanding customer experiences. With a competitive hourly pay range of $15.5 to $21.36, depending on experience, education, training, and location, this is an excellent opportunity for individuals seeking career growth within a vibrant and supportive company. Other benefits include weekly pay, flexible scheduling, various discount programs, best-in-class training, and advancement opportunities. Arby's embraces people from all backgrounds and encourages applications regardless of previous experience, affirming its commitment to diversity and equal opportunity employment. This role is perfect if you love to lead, have a passion for customer satisfaction, and want to be part of a brand that values fun and community involvement while maintaining a strong focus on operational success.

Job Requirements

  • At least 18 years of age
  • Eligible to work in the U.S.
  • Availability to work flexible schedules including nights and weekends
  • Ability to stand for long periods and perform physical tasks
  • Strong customer service orientation
  • Reliable and punctual
  • Ability to handle stressful situations calmly and effectively

Job Qualifications

  • At least six months of restaurant or retail management experience
  • Impressive examples of providing exceptional customer service
  • Ability to lead and motivate a team
  • Strong communication and interpersonal skills
  • Basic knowledge of food safety and quality standards
  • Ability to work flexible hours including evenings, weekends, and holidays

Job Duties

  • Operate the restaurant on a day-to-day basis as a shift manager
  • Assist the management team in ensuring every shift operates smoothly
  • Support team members through performance and training initiatives
  • Provide exceptional customer service to maintain and grow the customer base
  • Ensure adherence to food safety and quality standards
  • Handle guest concerns and resolve issues promptly
  • Maintain a clean and organized work environment

Job Criteria

Experience

Mid Level (3-7 years)


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