Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.25 - $18.00
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
best-in-class training
Advancement opportunities
Referral Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement program
Paid Time Off
Well-Being Program
Employee assistance program
PerkSpot Discount Program
Recognition Program
Slip resistant shoes program
community and charitable involvement
Champions of Hope
Igniting Dreams Grant Program
Yearly contests

Job Description

Buffalo Wild Wings is a renowned restaurant and sports bar chain known for its lively atmosphere, delicious wings, and diverse beverage selection. As a leader in the casual dining and entertainment industry, Buffalo Wild Wings has established itself as a destination where guests can enjoy great food, watch their favorite sports, and share memorable moments with friends and family. With locations nationwide, the company emphasizes creating a dynamic and energetic environment that caters to sports enthusiasts and casual diners alike. Buffalo Wild Wings is dedicated to fostering a team-oriented culture where employees are supported, trained, and encouraged to grow their careers within the organization. The brand is committed to delivering legendary experiences that keep customers coming back and make every visit an event worth remembering.

The role of a Shift Manager at Buffalo Wild Wings offers an exciting opportunity for individuals looking to advance their restaurant management career in an energetic and supportive setting. As a Shift Manager, you will be responsible for supervising the restaurant’s operations on a shift-by-shift basis, ensuring smooth service delivery and engaging guest experiences. This role involves assisting the management team by coaching and supporting team members, delegating responsibilities, and overseeing daily tasks to maintain operational excellence. Shift Managers play a vital role in upholding the restaurant’s standards for quality, safety, and customer satisfaction. This position offers a unique blend of leadership and hands-on operational duties.

Buffalo Wild Wings values its employees by providing a comprehensive benefits package that includes weekly pay, flexible scheduling options to accommodate personal commitments, and meal discounts for shifts as well as family dining occasions. The company provides best-in-class training and continuous learning opportunities to help Shift Managers enhance their skills and prepare for advancement within the organization. Team members are encouraged to participate in referral bonus programs, various recognition initiatives, and community involvement activities, fostering a positive workplace culture. Additional benefits such as medical, dental, and vision insurance, a 401(k) retirement plan, paid time off, and employee assistance programs contribute to the holistic support of staff well-being and career growth. With yearly contests, grant programs, and a focus on employee health and safety, Buffalo Wild Wings ensures a rewarding and motivating work environment for all team members. This position is ideal for candidates who are passionate about providing excellent customer service, managing diverse teams, and thriving in a fast-paced, dynamic restaurant environment. Join Buffalo Wild Wings to experience game time energy and build a lifetime experience in restaurant management.

Job Requirements

  • Two years of restaurant or bar experience preferred
  • Minimum legal age to serve alcoholic beverages
  • Exceptional time management skills
  • Attention to detail
  • Strong guest service skills
  • Ability to work flexible schedules
  • Commitment to fostering a positive team environment

Job Qualifications

  • Minimum two years of restaurant or bar experience
  • Exceptional time management skills
  • Strong attention to detail
  • Excellent guest service skills
  • Ability to coach and support team members
  • Knowledge of health and safety standards
  • Leadership capabilities

Job Duties

  • Supervise restaurant operations during shifts
  • Assist management team with coaching and supporting team members
  • Ensure tasks are performed effectively to maintain service quality
  • Oversee compliance with health and safety standards
  • Manage guest service to create legendary experiences
  • Handle scheduling and shift responsibilities
  • Address customer concerns and resolve issues promptly

Job Criteria

Experience

Mid Level (3-7 years)


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