Shift Manager

Baltimore, MD, USA|

Job Overview

Benefits

Operations excellence

Training and Development

Personal and career growth

Medical insurance

Dental Insurance

recognition programs

Bonus opportunities

Job Description

Checkers & Rally's is a leading fast-food restaurant chain known for its bold flavors, quick service, and commitment to customer satisfaction. Established with a vision to provide guests with a fun and enjoyable dining experience, Checkers & Rally's specializes in serving high-quality burgers, seasoned fries, and a variety of other delicious menu items. With numerous locations nationwide, the brand takes pride in maintaining a fast-paced, energetic environment where both employees and customers feel valued and respected. The company culture emphasizes integrity, excellence, and the courage to be bold, driving continuous growth and innovation in the competitive quick-service restaurant industry.

As a Shift Manager at Checkers & Rally's, you will play a crucial role in the daily operations of the restaurant by assisting the General Manager in managing shifts that meet sales and profit goals while delivering outstanding service to guests and team members. Your responsibilities will include ensuring the smooth running of the restaurant during your shifts, fostering a positive and safe work environment, and upholding company standards for quality and service excellence. This position is perfect for individuals who thrive in dynamic, high-energy settings and are passionate about leadership and customer satisfaction. The role supports both the restaurant's operational success and the overall team’s development, positioning Checkers & Rally's as the first choice for both guests and employees.

Job Requirements

1-2 years restaurant management experience, preferably in quick service restaurants
basic math skills
ability to work flexible schedule and extended hours
high energy to keep up with a fast-paced environment
commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

1-2 years restaurant management experience, preferably in quick service restaurants
basic math skills
ability to work flexible schedule and extended hours
high energy to keep up with a fast-paced environment
commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

Building sales and profits by promoting guest satisfaction and managing restaurant operations
escalating any concerns or recommendations with the restaurant, employees or guests to the General Manager
ensuring policy and procedures are being followed on shifts
training team members on company operations, policies and procedures and guest service
identifying and responding to complaints and policy and procedures violations
helping ensure the restaurant is a safe, clean and fun environment for employees and guests