Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.25 - $15.50
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
best-in-class training
Advancement opportunities
Referral Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement program
Paid Time Off
Well-Being Program
Employee assistance program
PerkSpot Discount Program
Recognition Program
Slip resistant shoes program
Community involvement
Champions of Hope
Igniting Dreams Grant Program
Yearly contests

Job Description

Arby’s is a renowned fast-casual restaurant brand famous for its iconic Roast Beef sandwiches and signature Curly Fries. Established in 1964, Arby’s has grown to become the second-largest sandwich restaurant brand globally, with over 3,500 locations spanning nine countries. As part of the Inspire Brands family, headquartered in Atlanta, Georgia, Arby’s combines the quick-service efficiency of fast food with the quality and care typical of fast-casual dining. The brand’s mission is to inspire smiles through delightful experiences, consistently offering customers high-quality proteins and innovative, crave-worthy sides that keep them coming back. The company is deeply committed to its people, embracing diversity and encouraging applicants from all backgrounds to contribute to its ongoing success.

This opportunity is for a Shift Manager role at Arby’s, a pivotal position responsible for ensuring smooth restaurant operations during assigned shifts. As a Shift Manager, you will be an essential part of the management team, helping to lead daily activities, support team members, and deliver exceptional customer service. Your leadership will contribute directly to creating an enjoyable dining experience for customers, fostering teamwork, and driving operational excellence. A successful Shift Manager balances operational responsibilities with people leadership, ensuring staff are trained, motivated, and aligned with Arby’s high standards.

The role offers various benefits to support employee well-being and career growth, including weekly pay, flexible scheduling options, meal and family dining discounts, and opportunities for advancement within the company. Employees at Arby’s also access best-in-class training programs and continuous learning initiatives designed to enhance professional skills and career trajectories. Additionally, the company offers comprehensive medical, dental, and vision benefits, a 401(k) retirement plan, paid time off, and well-being programs focused on supporting overall health and happiness. Unique perks such as referral bonuses, employee recognition programs, slip-resistant shoe initiatives, and community involvement activities further contribute to a positive work environment.

Arby’s culture encourages dreaming big, working hard, getting results, playing fair, having fun, and making a difference. Whether you’re a seasoned professional with restaurant or retail management experience or someone eager to embark on a leadership journey, this role welcomes all meat-lovers and non-meat-lovers alike to join a team devoted to excellence and growth. This position is ideal for individuals who thrive in dynamic environments, value collaboration, and are passionate about delivering memorable customer experiences. Arby’s commitment to equality and opportunity ensures that every employee has the support and resources needed to succeed and advance, making it more than just a job but a place to build a rewarding career.

Job Requirements

  • at least six months of restaurant or retail management experience
  • at least 18 years of age
  • eligible to work in the U.S.
  • availability to work flexible shifts including weekends and holidays
  • ability to stand for long periods
  • strong customer service orientation

Job Qualifications

  • at least six months of restaurant or retail management experience
  • impressive examples of providing exceptional customer service
  • strong leadership and interpersonal skills
  • ability to work in a fast-paced environment
  • excellent communication abilities
  • problem-solving mindset
  • basic knowledge of inventory and staff scheduling

Job Duties

  • Oversee daily restaurant operations during shifts
  • support and lead team members through training and performance initiatives
  • ensure exceptional customer service is delivered consistently
  • maintain operational standards for cleanliness and safety
  • manage shift scheduling and employee breaks
  • handle customer issues and resolve conflicts effectively
  • monitor inventory and place orders as needed

Job Criteria

Experience

Mid Level (3-7 years)


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