Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.00 - $15.25
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement program
Paid Time Off
Well-Being Program
Employee assistance program
PerkSpot Discount Program
Recognition Program
Slip resistant shoes program
Community involvement
Champions of Hope
Igniting Dreams Grant Program
Yearly contests

Job Description

Buffalo Wild Wings, Inc. is a leading restaurant and sports bar chain known for its lively atmosphere, excellent service, and signature wings and sauces. Established with the goal of creating a place where guests can enjoy great food and great sports entertainment together, Buffalo Wild Wings has grown into a nationwide favorite for fans and families alike. The establishment thrives on a culture of excitement, teamwork, and commitment to customer satisfaction, offering a dynamic work environment that embraces energy and passion. Recognized as a leader in the casual dining and sports bar industry, Buffalo Wild Wings provides its team members with ample opportunities to grow their careers, improve their skills, and be part of a community-focused brand that values its people.

The role of a Shift Manager at Buffalo Wild Wings is integral to ensuring the smooth operation of the restaurant during each shift. As a Shift Manager, you will take on the responsibility of supervising staff, managing daily operations, and delivering outstanding guest experiences. This position requires a hands-on leader who can motivate and support team members, manage challenges in real time, and uphold the company’s high standards for quality and service. The Shift Manager plays a crucial role in coaching and developing team members, fostering a positive work environment, and ensuring that all tasks are completed efficiently. This role is ideal for individuals seeking to advance their career in restaurant management while gaining valuable leadership experience in a fast-paced setting.

Key aspects of this job include managing restaurant operations on a shift-by-shift basis, assisting the management team, supporting employee training and development, and ensuring customer satisfaction. Buffalo Wild Wings prides itself on creating "moments worth sharing" for both guests and employees, making this position not just a job but a chance to be part of a brand that celebrates great experiences. The restaurant offers competitive weekly pay, flexible scheduling, and a comprehensive benefits package, including health, dental, and vision insurance, retirement plans, and paid time off. Additional perks include meal discounts, training programs, referral bonuses, and various employee recognition initiatives. Buffalo Wild Wings encourages candidates from diverse backgrounds to apply, fostering an inclusive environment that values all team members. Whether you’re an experienced restaurant professional or eager to step into a management role, Buffalo Wild Wings offers a welcoming, supportive environment to grow your hospitality career.

Job Requirements

  • minimum age to serve alcoholic beverages per applicable law
  • preferably 2 years of restaurant or bar experience
  • exceptional time management skills
  • strong guest service skills
  • ability to work flexible schedules
  • willingness to learn and adapt
  • reliable and trustworthy

Job Qualifications

  • minimum 2 years of restaurant or bar experience preferred
  • knowledge of time management and guest service skills
  • ability to lead and motivate a team
  • strong attention to detail
  • excellent communication skills
  • understanding of safety and sanitation protocols

Job Duties

  • supervise restaurant operations on a shift-by-shift basis
  • assist management team in supporting and coaching team members
  • ensure tasks are performed effectively
  • create legendary experiences for guests
  • manage staff scheduling and shift assignments
  • uphold safety and cleanliness standards
  • resolve customer complaints promptly

Job Criteria

Experience

Mid Level (3-7 years)


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