Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

medical benefits
bonus potential
Free Meals
College Assistance
Education Rewards
Company Chaplain
Direct Deposit

Job Description

Manna Inc. operates 165 Wendy's restaurants and is an affiliate of several restaurant concepts founded in 1988 and based out of Louisville, KY. As a minority-owned company, Manna Inc. is deeply committed to fostering an environment of diversity and inclusion. The company culture is driven by honesty, integrity, and communication. Manna Inc. values its employees as its greatest asset and believes in creating opportunities through engagement, coaching, and professional challenges. Their approach is centered around taking care of both internal and external guests daily while maintaining a respectful and supportive workplace.

Wendy's, under the management of Manna Inc., is currently hiring Shift Managers who will oversee the operation of multi-million dollar restaurant businesses. This role is ideal for motivated individuals with excellent interpersonal and leadership skills who have a passion for delivering fresh, quality food and exceptional customer service. The Shift Manager acts as a role model, setting the tone for a fun, family-like environment in the restaurants. Candidates with prior restaurant experience, especially in food service or supervisory roles, can thrive in this position.

The Shift Manager position offers a stable work environment with competitive benefits and flexible scheduling that allows for a healthy work-life balance. The company provides DAILY PAY for all hourly employees, meaning workers get paid the day after working. Additional benefits include medical benefits, bonus potential, free meals while working, college assistance, education rewards like GED assistance, company chaplain services, direct deposit, tenure recognition, referral bonuses, opportunities for advancement, uniforms, vacation, employee assistance programs like ComPsych, and unity care.

Employee development is a cornerstone at Manna and Wendy's. More than 50% of managers come from the hourly ranks, demonstrating strong career progression opportunities within the company. The Unity Care Fund, a charity funded by Manna and its employees, is designed to support employees in times of crisis, highlighting the company's commitment to employee welfare beyond the workplace.

The Shift Manager role requires strong leadership abilities, exceptional customer service skills, and the capacity to multitask efficiently in a fast-paced environment. This position involves operating in varying temperature zones, including hot kitchen areas with ovens and fryers and cold storage areas. It demands physical activity, such as standing for extended periods, lifting up to 50 pounds, and performing repetitive motions, which underscores the need for physical stamina and adherence to safety protocols.

At Wendy's operated by Manna Inc., the work environment is dynamic and demanding but also rewarding. Employees must be adaptable, capable of working in loud and fast-moving settings, and mindful of food safety and sanitation regulations. Flexibility in scheduling, including nights, weekends, and holidays, is essential to meet operational needs. The role fosters a sense of team spirit and requires clear communication skills to ensure smooth restaurant operations and high customer satisfaction.

This position is part of an independently owned and operated franchise. Compensation, benefits, and career development opportunities may vary depending on the location. However, the overarching focus remains on employee development, customer service excellence, and maintaining a respectful and inclusive workplace culture. Joining Wendy's under Manna Inc. means being part of a company that not only values its customers but also invests deeply in the growth and welfare of its employees, offering a fulfilling career path in the quick-service restaurant industry.

Job Requirements

  • Ability to stand for extended periods
  • Perform repetitive motions including use of hands and arms
  • Frequent bending, stooping, squatting, stretching, twisting, and reaching
  • Capability to walk stairs and use step ladder
  • Ability to lift and carry up to 50 pounds regularly
  • Ability to work in loud, fast-paced environments
  • Compliance with food safety and sanitation regulations
  • Flexible scheduling availability including nights, weekends, and holidays

Job Qualifications

  • Previous experience in food service
  • Supervisory or leadership experience
  • Strong leadership and people management skills
  • Excellent customer service abilities
  • Clear verbal and written communication skills
  • Effective problem-solving skills
  • Strong organizational and multitasking skills
  • Attention to detail in maintaining standards

Job Duties

  • Lead restaurant operations during shifts
  • Manage and motivate a team
  • Ensure excellent customer service
  • Maintain food safety and sanitation standards
  • Handle customer complaints and resolve issues
  • Oversee staff scheduling and task assignments
  • Monitor inventory and supplies

Job Criteria

Experience

No experience required


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