Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $24.00 - $35.28
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
free shift meal
family dining discount
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Champions of Hope
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip resistant shoes program
community and charitable involvement
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings, Inc. is a well-known American casual dining restaurant and sports bar franchise specializing in wings, beer, and a vibrant atmosphere where guests come to enjoy great food alongside live sports entertainment. Established with a goal to fuel moments worth sharing, it has grown to become a favorite destination for sports enthusiasts and casual diners alike. The restaurant prides itself on creating an environment that balances energetic sports viewing experiences with quality dining and exceptional customer service. Located across numerous locations, Buffalo Wild Wings is part of Inspire Brands, a multi-brand restaurant company that supports its employees with extensive training, career growth opportunities, and a supportive workplace culture. Employment at Buffalo Wild Wings offers a dynamic and rewarding experience, especially for those passionate about hospitality and team leadership in a high-energy setting.

The role of Shift Manager at Buffalo Wild Wings is designed for individuals eager to advance their career in restaurant management. This position is integral to the day-to-day operations of the restaurant, responsible for supervising staff and ensuring smooth service during assigned shifts. A Shift Manager at Buffalo Wild Wings takes on a critical leadership role, working closely with the management team to provide support, coaching, and guidance to team members to optimize performance and guest satisfaction. They are charged with maintaining operational efficiency, managing customer service quality, and fostering a team-oriented environment that aligns with the brand's core values and culture. The role not only demands excellent time management skills and attention to detail, but also the ability to energize the team and create memorable experiences for guests in a fast-paced restaurant setting.

This position offers a competitive hourly pay range of $24.00 to $35.28, which varies according to experience, education, training, and location, with adjustments made for state and local minimum wage laws. It includes access to a multitude of employee benefits such as weekly pay, a flexible schedule, free shift meals, family dining discounts, and best-in-class training and development programs. Additional perks comprise paid time off, a 401(k) retirement plan, tuition benefits, and comprehensive medical, dental, and vision coverage subject to eligibility. Buffalo Wild Wings also promotes ongoing employee well-being and community involvement through programs like Champions of Hope, Journey Wellbeing Support Tool, and the Igniting Dreams Grant Program. Employees benefit from a supportive environment focused on recognition, continuous learning, and internal advancement opportunities, making this role an exceptional starting point for those aspiring to grow professionally in the restaurant industry.

Job Requirements

  • Minimum age to serve alcoholic beverages or higher per applicable law
  • Preferably 2 years of experience in restaurant or bar environments
  • Ability to manage and coach a team effectively
  • Strong interpersonal and communication skills
  • Availability to work flexible schedules including nights, weekends, and holidays
  • High school diploma or equivalent
  • Commitment to providing outstanding guest experiences

Job Qualifications

  • Preferably have 2 years of restaurant or bar experience
  • Ability to serve alcoholic beverages in accordance with applicable laws
  • Exceptional time management skills
  • Strong attention to detail
  • Excellent guest service and communication skills
  • Demonstrated leadership or supervisory experience

Job Duties

  • Supervise restaurant operations on a shift-by-shift basis
  • Assist management team in supporting and coaching team members
  • Ensure tasks are performed effectively and efficiently
  • Foster a positive and energetic environment for guests and staff
  • Monitor customer service quality and address issues promptly
  • Maintain operational standards and safety protocols
  • Lead by example to motivate the team and enhance guest experiences

Job Criteria

Experience

No experience required


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