Shift Manager

Clinton Township, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Medical insurance

Paid vacation

Career advancement opportunities

Job Description

Popeye's Louisiana Kitchen is a well-known fast-food restaurant chain specializing in Southern-style fried chicken and Cajun-inspired dishes. Established with a commitment to delivering delicious food and exceptional customer service, Popeye's has grown into a popular dining destination across the United States and internationally. This particular franchise is dedicated to maintaining the high standards of the brand by fostering a welcoming and clean environment where customers can enjoy flavorful meals promptly served with courteous service. With a focus on community involvement and team development, this Popeye's location prides itself on cultivating a family-oriented atmosphere among staff and customers alike.

The Shift Manager role at Popeye's Louisiana Kitchen is a vital leadership position responsible for overseeing daily restaurant operations to ensure maximum customer satisfaction and business profitability. As a Shift Manager, you will lead and motivate the restaurant team, inspiring enthusiasm and dedication to provide friendly and personalized service during each customer visit. This position involves hands-on management duties, including coaching employees, managing staffing schedules, ensuring adherence to cash controls and company policies, and maintaining overall cleanliness and safety within the restaurant.

Working closely with the district manager, the Shift Manager also plays a strategic role in local marketing and promotional efforts designed to raise sales and increase guest traffic. This dynamic position requires strong leadership skills, the ability to train and develop management staff, and a results-oriented mindset to drive operational excellence. The role is suited for candidates who enjoy working in a fast-paced environment, possess good problem-solving and communication skills, and are committed to creating a positive team culture.

Employment in this position offers the opportunity to grow your career within a nationally recognized brand that values dedication and hard work. Popeye's provides competitive compensation alongside an excellent benefits package, including medical coverage and paid vacation. If you are passionate about the restaurant industry and eager to lead a high-performing team, this Shift Manager position at Popeye's Louisiana Kitchen could be the perfect fit for your next career move.

Job Requirements

2-4 yrs supervisory or management experience from a restaurant environment
valid driver’s license with reliable transportation
the ability to train, guide and lead management staff
the ability to work with a high degree of independence and discretion
the ability to work flexible hours
good problem solving techniques
good written, verbal, math and interpersonal skills
good organization and time-management skills

Job Qualifications

2-4 yrs supervisory or management experience from a restaurant environment
the ability to train, guide and lead management staff
the ability to work with a high degree of independence and discretion
the ability to work flexible hours
good problem solving techniques
good written, verbal, math and interpersonal skills
good organization and time-management skills
valid driver’s license with reliable transportation

Job Duties

Instructs, trains, coaches and develops the restaurant team to create an environment where enthusiastic people are recognized and rewarded for achieving organizational and personal goals
trains new management employees to develop and supervise the crew
responsible for the overall recruiting and hiring of hourly employees
ensures the appropriate staffing of restaurant team to maximize customer service and sales efforts
works to maximize sales and profits within the restaurant
responsible for all cash controls and enforcement of company policies
in conjunction with the district manager, prepares and executes local store marketing, merchandising, sales and promotional efforts to increase sales volume and guest traffic
responsible for ordering, accounting and maintenance of all food and paper inventories
assures that all safety and security procedures are followed within the restaurant