Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.25 - $18.25
Work Schedule
Flexible
Day Shifts
Benefits
employee discount
Employee assistance program
Paid training
Job Description
Steak n Shake is a renowned American restaurant chain specializing in casual dining, famous for its premium burgers, hand-dipped milkshakes, and classic diner experience. With a rich heritage dating back to 1934, Steak n Shake has established itself as a leader in the restaurant industry by delivering mouth-watering food and exceptional customer service. Operating throughout the United States, the company is recognized not only for its iconic menu but also for its commitment to creating memorable dining experiences. Steak n Shake operates in a fast-paced environment where team members work collaboratively to uphold the brand’s legacy and drive growth in the competitive premium burger segment.
The position of Shift Manager at Steak n Shake is a critical role that supports the day-to-day operations of the restaurant. Reporting directly to the General Manager, the Shift Manager plays a hands-on role in supervising employees, ensuring guest satisfaction, and maintaining the Gold Standard in service quality. This role offers great opportunities for those who have a passion for leadership and a desire to make a meaningful difference in their community and workplace. A Shift Manager will be instrumental in partnering with the General Manager to meet both business and strategic objectives, thereby contributing to the success of the restaurant and the overall brand. Steak n Shake values competitive spirit, leadership ability, high character, and the genuine desire to improve the lives of others both within the organization and for its customers.
Candidates joining as Shift Managers will benefit from a supportive work environment that prioritizes employee well-being, development, and success. Steak n Shake is committed to becoming the employer of choice in its industry by offering competitive wages and fostering loyalty and trust among its team members. The company’s culture promotes fast, focused, and effective work ethics while encouraging employees to embrace the Golden Rule, treat others with respect, and continuously strive for personal and professional growth. Benefits offered include an employee discount, access to an employee assistance program, and paid training to ensure managers are well-equipped to lead their teams effectively. If you are passionate about hospitality, leadership, and making a difference, Steak n Shake’s Shift Manager role offers the perfect platform to advance your career.
The position of Shift Manager at Steak n Shake is a critical role that supports the day-to-day operations of the restaurant. Reporting directly to the General Manager, the Shift Manager plays a hands-on role in supervising employees, ensuring guest satisfaction, and maintaining the Gold Standard in service quality. This role offers great opportunities for those who have a passion for leadership and a desire to make a meaningful difference in their community and workplace. A Shift Manager will be instrumental in partnering with the General Manager to meet both business and strategic objectives, thereby contributing to the success of the restaurant and the overall brand. Steak n Shake values competitive spirit, leadership ability, high character, and the genuine desire to improve the lives of others both within the organization and for its customers.
Candidates joining as Shift Managers will benefit from a supportive work environment that prioritizes employee well-being, development, and success. Steak n Shake is committed to becoming the employer of choice in its industry by offering competitive wages and fostering loyalty and trust among its team members. The company’s culture promotes fast, focused, and effective work ethics while encouraging employees to embrace the Golden Rule, treat others with respect, and continuously strive for personal and professional growth. Benefits offered include an employee discount, access to an employee assistance program, and paid training to ensure managers are well-equipped to lead their teams effectively. If you are passionate about hospitality, leadership, and making a difference, Steak n Shake’s Shift Manager role offers the perfect platform to advance your career.
Job Requirements
- US work authorization required
- High school diploma or equivalent preferred
- Driver's license preferred
- Demonstrated leadership capability
- Excellent communication skills
- Ability to provide hospitable service
- Commitment to company values
Job Qualifications
- US work authorization
- High school diploma or equivalent preferred
- Driver's license preferred
- Proven leadership experience
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment
- Commitment to customer service excellence
Job Duties
- Assist in managing day-to-day restaurant operations
- Direct and supervise employees during shifts
- Ensure guest satisfaction by upholding the Gold Standard in service
- Partner with the General Manager to meet business objectives
- Lead by example to foster a positive work environment
- Enforce company policies and standards
- Address and resolve customer and employee concerns
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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