Shift Manager

Church's Chicken is a well-established quick-service restaurant chain known for its delicious fried chicken and unparalleled guest service. As a renowned name in the fast-food industry, Church's has earned a reputation for delivering high-quality food and creating memorable dining experiences for customers. With numerous locations across Southern California operated by the Global Restaurant Hospitality Group, the brand emphasizes operational excellence, food safety, and exceptional customer service. As a part of a dynamic and growing hospitality group, Church's Chicken provides employees with opportunities for professional growth and advancement within a supportive and inclusive work environment. The company is committed to diversity and equal opportunity, fostering a positive workplace culture where every team member's contribution is valued and recognized.

The Shift Manager position at Church's Chicken is a vital leadership role responsible for ensuring the smooth and effective operation of the restaurant during assigned shifts. This part-time, variable-hour, non-exempt role reports directly to the Restaurant General Manager and plays an essential role in maintaining the brand's standards for quality, service, safety, and cleanliness. Shift Managers oversee the restaurant team, guide daily operational activities, and support the implementation of company policies and procedures while encouraging a positive and motivating workplace atmosphere. They act as champions of guest satisfaction and employee development by providing leadership, training, and ongoing support to team members. This role requires a proactive individual who can multitask, solve problems efficiently, and lead by example to help the restaurant achieve its goals in food cost control, labor management, and customer service excellence.

Shift Managers at Church's Chicken are entrusted with supervisory responsibilities such as managing workforce scheduling, supporting hiring decisions, and administering disciplinary actions when necessary. They ensure compliance with federal, state, and local laws, including food safety and occupational health regulations, to maintain a safe and hygienic restaurant environment. Additionally, Shift Managers operate point-of-sale systems, assist with cash handling, and maintain accurate records and reports to support restaurant performance. Church's Chicken values candidates who demonstrate leadership potential and a strong commitment to quality standards, offering significant opportunities for career advancement within the organization. This position demands excellent communication skills, the ability to work collaboratively with a diverse team, and readiness to work flexible shifts as business needs dictate. Overall, the Shift Manager role at Church's Chicken is integral to delivering an exceptional guest experience while fostering professional growth and operational success within the restaurant.