Shift Manager

AES Restaurant Group, LLC is a well-established franchisee of Arby's, operating across 344 restaurant locations in 20 states, primarily based in Northern Indiana. The company holds a strong reputation for its commitment to excellence and customer satisfaction in the fast-food industry. AES emphasizes a core philosophy encapsulated in its name: "Attitude Equals Success." This motto reflects the company's culture focused on positivity, motivation, and a results-driven mindset. With a dedicated workforce, AES engages in delivering outstanding dining experiences by setting high-quality service standards and operational efficiency. This franchise model benefits from the broader recognition of the Arby's brand, renowned for its specialty sandwiches and fast casual dining atmosphere, while AES Restaurant Group tailors its operational approach to meet local community needs.

For those seeking a position within a dynamic and supportive fast-food franchise environment, the role of Shift Manager at AES Restaurant Group provides an exceptional opportunity for professional growth and leadership development. As a Shift Manager, the incumbent is entrusted with full accountability for all restaurant operations during assigned shifts when senior management is not on site. This role demands exceptional leadership skills, operational expertise, and the ability to motivate and guide team members toward delivering top-notch guest service. The Shift Manager plays a crucial part in ensuring that the restaurant maintains seamless operations aligned with the company’s standards for quality, safety, and customer satisfaction.

The role encompasses managing a range of responsibilities that include training and coaching team members, implementing operational controls with a focus on cash handling and inventory management, and consistently meeting restaurant goals across multiple dimensions including service, safety, and financial outcomes. The Shift Manager will frequently collaborate with General and Assistant Managers to uphold high performance standards in restaurant operations, guest satisfaction, speed of service, quality control, and workplace safety. Skilled use of AES systems and tools, such as the Systems Board and RTI Task Lists, is essential for maintaining smooth operations and meeting regulatory requirements.

This position is ideal for individuals who thrive in a fast-paced environment, are adept at multitasking, and possess strong problem-solving capabilities and emotional resilience. The company fosters a workplace atmosphere that values respect, integrity, and continuous improvement. As a Shift Manager at AES, leadership qualities such as coaching and developing others, managing food and labor costs, and holding oneself accountable to high standards are critical for success. The company promotes a culture of recognition and rewards through its employee engagement programs and bonus schemes.

AES Restaurant Group offers flexible full-time and part-time shifts with benefits like health insurance, health savings accounts, paid time off (PTO), and an employee rewards and recognition program. This role requires a reliable individual capable of working in varied temperature conditions and performing physical tasks such as lifting, standing for long hours, and bending or squatting. Candidates with ServSafe certification or willingness to obtain it are preferred. Overall, AES provides a supportive environment for career advancement in the food service industry, with a deep commitment to equal opportunity employment and accommodations for qualified applicants with disabilities. Joining AES means becoming part of a leading fast-food franchise group that values its team and is dedicated to being the favorite fast food destination for its guests.