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Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.00 - $16.50
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
free shift meal
family dining discount
Discounted food items
best in class training
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
PerkSpot Discount Program
Recognition Program
Community involvement

Job Description

Arby's is a renowned fast-food restaurant brand famous for its Roast Beef sandwiches and iconic Curly Fries. Established in 1964, Arby's has grown to become the second-largest sandwich restaurant brand worldwide, operating over 3,500 locations across nine countries. As part of the Inspire Brands family headquartered in Atlanta, Georgia, Arby's combines quick service with top-quality menu offerings that celebrate the art of Meatcraft. The brand focuses on providing customers with both exceptional food and memorable dining experiences, blending the speed of fast-food with the quality and personalized care of fast casual. A key part of Arby's mission is to Inspire Smiles Through Delightful Experiences by offering a variety of high-quality proteins and innovative side dishes such as Jamocha shakes, alongside their signature menu items.

Joining Arby's means stepping into a vibrant working environment where career growth and employee well-being are prioritized. The company offers a wealth of benefits and perks designed to support both professional and personal development. Employees enjoy weekly pay, flexible schedules, free shift meals, family dining discounts, and exclusive discounts on all menu items, including their famous Curly Fries. Arby's emphasizes best-in-class training and continuous learning opportunities, which provide team members with the tools necessary to succeed and grow within the organization. Advancement opportunities are plentiful, allowing motivated individuals to climb the career ladder. Additionally, several benefits are subject to eligibility and availability, including paid time off, 401(k) retirement plans, tuition benefits, and comprehensive medical, dental, and vision coverage.

In this role as a Shift Manager at Arby's, you will play an essential part in ensuring the smooth operation of daily restaurant activities. As a key member of the management team, you will oversee shifts by coordinating team members, maintaining high standards of customer service, and driving performance and training initiatives. Your leadership will directly impact customer satisfaction and employee engagement, helping maintain a positive and efficient work atmosphere. The Shift Manager helps reinforce Arby's commitment to quality and service, ensuring that each guest leaves with a smile and a great dining experience.

The ideal candidate for the Shift Manager position at Arby's possesses at least six months of restaurant or retail management experience and demonstrates a strong track record of delivering exceptional customer service. Candidates must be at least 18 years old and eligible to work in the United States. Arby's values diverse backgrounds and encourages applicants from all experiences to apply. Whether you are passionate about the food industry or simply seeking a career that will challenge and reward you, the Shift Manager position offers a fulfilling opportunity to bring your talents to a company that promotes teamwork, fairness, and fun. Arby's fosters a culture where employees can dream big, work hard, and make a meaningful difference while enjoying a supportive and engaging workplace environment.

Job Requirements

  • Minimum six months of restaurant or retail management experience
  • at least 18 years of age
  • eligible to work in the U.S.
  • ability to work flexible schedules including evenings and weekends
  • strong customer service orientation
  • excellent communication skills
  • physical ability to stand and move for extended periods

Job Qualifications

  • At least six months of restaurant or retail management experience
  • proven ability to provide exceptional customer service
  • effective leadership and team management skills
  • strong communication and interpersonal abilities
  • basic knowledge of food safety and restaurant operations
  • ability to work in a fast-paced environment
  • high school diploma or equivalent

Job Duties

  • Manage restaurant operations during assigned shifts
  • supervise and support team members through performance and training initiatives
  • ensure exceptional customer service is delivered consistently
  • maintain restaurant cleanliness and safety standards
  • assist with inventory management and product quality checks
  • resolve customer complaints and operational issues promptly
  • enforce company policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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