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Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.50 - $17.00
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
free shift meal
family dining discount
discounted menu items
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Wellbeing Support Tools
Recognition Program
Community involvement
Cash Referral Program

Job Description

Arby's Restaurant Group, Inc. is a leading fast-casual restaurant brand widely recognized for its signature Roast Beef sandwiches and iconic Curly Fries. Founded in 1964, Arby's has grown to become the second-largest sandwich restaurant chain in the world, with over 3,500 locations across nine countries. As part of the Inspire Brands family headquartered in Atlanta, Georgia, Arby's combines quick-service speed with the quality and care of fast-casual dining, delivering a unique and satisfying customer experience. The company is dedicated to inspiring smiles through delightful experiences by celebrating the art of Meatcraft. This is exemplified through a diverse menu featuring high-quality proteins and innovative, crave-worthy sides like Curly Fries and Jamocha shakes. Arby's prides itself on its commitment to its people, offering a welcoming culture where employees can dream big, work hard, play fair, and make a meaningful difference. The brand emphasizes continuous growth by providing best-in-class training, advancement opportunities, and a variety of employee benefits aimed at supporting both professional and personal development.

We are currently seeking motivated individuals to join our team as Shift Managers. This role is crucial to the seamless daily operation of our restaurant, supporting the management team to ensure every shift runs smoothly. As a Shift Manager, you will be responsible for leading and motivating team members, overseeing performance and training initiatives, and delivering exceptional customer service that encourages guests to return time and time again. This position offers an exciting opportunity for individuals with at least six months of restaurant or retail management experience who are passionate about customer service and leadership. You will be part of a vibrant work environment where your contributions matter and are recognized.

At Arby's, we offer weekly pay, flexible scheduling, and comprehensive benefits including medical, dental, and vision insurance, paid time off, a 401(k) retirement plan, tuition benefits, and more. Our employee perks also extend to free shift meals, family dining discounts, discounted menu items, and support tools like wellbeing programs and recognition initiatives. Our culture is rooted in community and charitable involvement, with grants and contests designed to ignite dreams and foster growth. Whether you are a seasoned professional or new to management, Arby's encourages all backgrounds to apply and bring their unique talents to our team. This is more than just a job - it's a career path where you can bring home the bacon and make a real difference every day.

Job Requirements

  • Have at least six months of restaurant or retail management experience
  • Have impressive examples of providing exceptional customer service
  • At least 18 years of age
  • Eligible to work in the U.S.

Job Qualifications

  • At least six months of restaurant or retail management experience
  • Demonstrated ability to provide exceptional customer service
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently under pressure
  • Basic understanding of restaurant operations and safety standards
  • At least 18 years of age

Job Duties

  • Help operate the restaurant on a day-to-day basis as a shift manager
  • Assist the management team in ensuring every shift operates smoothly
  • Lead team members through performance and training initiatives
  • Provide exceptional customer service to keep customers returning
  • Monitor and maintain restaurant standards and cleanliness
  • Manage staff schedules during your shift
  • Handle customer inquiries and resolve issues as needed

Job Criteria

Experience

Mid Level (3-7 years)


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