Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, quality ingredients and exceptional customer service. Established in 1969, Wendy's has grown into one of the largest quick-service restaurant chains in the world, offering a variety of menu items including square-shaped hamburgers, fresh salads, and delicious beverages. Known for its commitment to customer satisfaction and innovation in the fast-food industry, Wendy's operates thousands of locations across the United States and internationally. The company prides itself on providing a welcoming and inclusive work environment that encourages growth and development among its employees. This particular location, situated at 2390 W 68th St, Hialeah, FL 33016, continues to uphold the brand's values by fostering a friendly atmosphere both for its guests and its dedicated crew members.

The role of the Shift Supervisor at Wendy's is integral to the restaurant's leadership team. As a Shift Supervisor, you will collaborate closely with restaurant management to deliver exceptional dining experiences for all guests. Your main responsibilities will include guiding and inspiring crew members to perform at their highest level, ensuring customer satisfaction, and maintaining operational standards during each shift. This position offers a unique opportunity to develop outstanding management skills within a fast-paced and dynamic environment. The Shift Supervisor position is designed for individuals who are passionate about leadership, teamwork, and customer service excellence. You will be instrumental in creating a positive, welcoming environment that nurtures both employees and customers alike. Additionally, Wendy's supports equal employment opportunities and is committed to accommodating individuals with disabilities to help them succeed in this role. This emphasizes the company's dedication to diversity and inclusion while promoting personal and professional growth within the restaurant industry.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in the food service industry preferred
  • Ability to stand for extended periods
  • Excellent communication skills
  • Availability to work flexible hours including nights, weekends, and holidays
  • Ability to manage and resolve conflicts
  • Basic computer skills

Job Qualifications

  • Previous experience in a supervisory or leadership role preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Customer service oriented
  • Basic math skills for cash handling
  • Ability to motivate and lead a team
  • Flexibility to work various shifts

Job Duties

  • Inspire crew members to always do their best
  • Ensure guests enjoy an outstanding customer experience
  • Get great results while creating a warm, welcoming place for both employees and customers
  • Grow management skills in a fast-paced environment
  • Foster a team atmosphere

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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