Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
Supportive team environment
Job Description
Wendy's is a leading fast-food restaurant chain renowned for its fresh, quality menu offerings, including its famous square-shaped beef patties, freshly made sandwiches, and delectable sides. Established in 1969, Wendy's has built a strong reputation for delivering great customer service in a quick-service restaurant environment. The company emphasizes a commitment to quality, community involvement, and a friendly dining atmosphere that keeps customers coming back.
This job opportunity is with one of Wendy's many franchisees, specifically located at 1279 North Military Hwy, Norfolk, VA 23502. Being independently owned and operated, Wendy's franchise organizations manage their own compensation, benefits, and career programs which may vary from company-owned locations. This position offers a dynamic work environment where leadership skills are nurtured alongside strong teamwork values.
The role of a Shift Supervisor at Wendy's is critical to the smooth operation of the restaurant and the overall guest experience. Shift Supervisors are an integral part of the restaurant leadership team, responsible for working closely with restaurant management to provide direction and training during each shift. Their primary aim is to exceed customer expectations by ensuring that every guest receives exceptional service and enjoys their time at the restaurant.
A Shift Supervisor inspires crew members to perform at their best, fostering motivation and encouragement to deliver outstanding service. They ensure the guest experience is nothing short of excellent by maintaining high operational standards and customer service quality. Moreover, they contribute to creating a warm, welcoming environment for both employees and customers, emphasizing a positive and inclusive workplace culture.
The role also offers excellent opportunities for growth in management skills within a fast-paced, dynamic environment. Shift Supervisors learn how to effectively manage time, people, and resources while balancing the demands of a busy restaurant shift. They foster a team atmosphere where cooperation and communication are key to success.
By joining Wendy's as a Shift Supervisor, employees become part of a company that values leadership development, team collaboration, and personal growth. This role not only provides a platform to sharpen managerial skills but also enables individuals to contribute meaningfully to a well-loved brand with a strong community presence. Working at this location in Norfolk, VA, offers the chance to be involved in an engaging work environment where every day brings new challenges and opportunities to make a difference.
This job opportunity is with one of Wendy's many franchisees, specifically located at 1279 North Military Hwy, Norfolk, VA 23502. Being independently owned and operated, Wendy's franchise organizations manage their own compensation, benefits, and career programs which may vary from company-owned locations. This position offers a dynamic work environment where leadership skills are nurtured alongside strong teamwork values.
The role of a Shift Supervisor at Wendy's is critical to the smooth operation of the restaurant and the overall guest experience. Shift Supervisors are an integral part of the restaurant leadership team, responsible for working closely with restaurant management to provide direction and training during each shift. Their primary aim is to exceed customer expectations by ensuring that every guest receives exceptional service and enjoys their time at the restaurant.
A Shift Supervisor inspires crew members to perform at their best, fostering motivation and encouragement to deliver outstanding service. They ensure the guest experience is nothing short of excellent by maintaining high operational standards and customer service quality. Moreover, they contribute to creating a warm, welcoming environment for both employees and customers, emphasizing a positive and inclusive workplace culture.
The role also offers excellent opportunities for growth in management skills within a fast-paced, dynamic environment. Shift Supervisors learn how to effectively manage time, people, and resources while balancing the demands of a busy restaurant shift. They foster a team atmosphere where cooperation and communication are key to success.
By joining Wendy's as a Shift Supervisor, employees become part of a company that values leadership development, team collaboration, and personal growth. This role not only provides a platform to sharpen managerial skills but also enables individuals to contribute meaningfully to a well-loved brand with a strong community presence. Working at this location in Norfolk, VA, offers the chance to be involved in an engaging work environment where every day brings new challenges and opportunities to make a difference.
Job Requirements
- High school diploma or equivalent
- availability to work flexible hours including nights and weekends
- ability to stand for extended periods
- strong interpersonal skills
- willingness to learn and adapt
- reliable and punctual
Job Qualifications
- Prior leadership or supervisory experience preferred
- strong communication skills
- ability to motivate and lead a team
- customer service experience
- ability to work in a fast-paced environment
Job Duties
- Inspire crew members to always do their best
- ensure guests enjoy an outstanding customer experience
- get great results while creating a warm, welcoming place for both employees and customers
- grow management skills in a fast-paced environment
- foster a team atmosphere
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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