Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
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Benefits

competitive pay
Employee Discounts
Training and development opportunities
flexible scheduling
Positive work environment

Job Description

Wendy's is a renowned fast-food restaurant chain known for its fresh, high-quality food and exceptional customer service. Established with a commitment to providing delicious meals and a welcoming environment, Wendy's has grown into one of the most recognizable names in the quick-service restaurant industry. Each location is dedicated to delivering a superior dining experience by focusing on fresh ingredients, innovative menu items, and friendly staff. The company prides itself on its core values, including respect, integrity, and quality, creating a positive atmosphere for both employees and customers alike.

The Wendy's location at 365 W. 78th Rd., Hialeah, FL 33014, is seeking reliable and motivated individuals to join their team as Shift Supervisors. As a part of the leadership team, Shift Supervisors play a critical role in ensuring that every shift runs smoothly and exceeds customers' expectations. This role offers an excellent opportunity for individuals interested in growing their management skills within a fast-paced environment while fostering a positive team atmosphere.

Shift Supervisors at Wendy's are entrusted with inspiring crew members to deliver their best performance, maintaining high standards of customer service, and creating a welcoming environment for both employees and guests. They collaborate closely with restaurant management to provide direction, training, and support on each shift. This leadership position involves balancing the demands of operational excellence with the need to cultivate an engaging and motivating workplace. Those who thrive in this role will develop strong leadership capabilities and gain valuable experience in team management, customer relations, and restaurant operations.

Wendy's commitment to equal employment opportunity means that the restaurant values diversity and inclusion, offering reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. Working at this location represents the chance to be part of a dynamic, customer-focused team that values dedication and strives for continuous improvement. Candidates can expect to grow professionally in an upbeat setting where their contributions to customer satisfaction and team success are recognized and rewarded. This role is ideal for individuals seeking a challenging yet rewarding position in the fast food industry with room for career advancement.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a leadership position preferred
  • Strong communication skills
  • Ability to work flexible hours including nights and weekends
  • Capability to supervise and motivate a team
  • Basic computer skills
  • Physical ability to stand for extended periods
  • Ability to handle multiple tasks simultaneously

Job Qualifications

  • Previous experience in a leadership or supervisory role preferred
  • Strong communication and interpersonal skills
  • Ability to motivate and lead a team
  • Basic knowledge of restaurant operations
  • Customer service orientation
  • High school diploma or equivalent
  • Willingness to learn and adapt in a fast-paced environment

Job Duties

  • Inspire crew members to always do their best
  • Ensure guests enjoy an outstanding customer experience
  • Get great results while creating a warm, welcoming place for both employees and customers
  • Grow management skills in a fast-paced environment
  • Foster a team atmosphere

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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