Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

career opportunities
Bonus opportunities
Company 401k plan
Sick and holiday pay
Paid vacation
Healthcare plans
uniforms
fun work environment
flexible schedules
Direct Deposit
Instant paycard
Tenure Recognition
Referral Bonus
Employee Recognition Program

Job Description

Wendy's is one of the largest and most recognized quick service hamburger chains in the world, boasting over 5,000 locations across the United States, Canada, and several other countries and territories. Established with a mission to serve the best hamburgers in the business, Wendy's has built a reputation not only on the quality of its food but also on delivering fast and friendly service to its customers. As a leading brand in the fast-food industry, Wendy's places a high value on its restaurant teams, seeing them as a crucial factor for its continued success and growth. The company fosters a fun, family-oriented work environment that encourages personal development and career advancement. Wendy's supports its employees with a variety of benefits and opportunities, including competitive wages, career development, bonus programs, and health care plans. This particular position is with Wen-Robb, LLC, a dedicated franchisee operating 10 Wendy's locations in the Peachtree City, Fayetteville, Griffin, Barnesville, and Atlanta areas in Georgia. Known for its family culture, Wen-Robb, LLC treats all employees like family members, promoting growth from within and celebrating long-term commitment to the company. Many general managers within this franchise group started as crew members and have earned their roles through dedication and hard work, emphasizing the company's commitment to internal promotion and career progression.

The role of Shift Manager at Wendy's is a dynamic and rewarding opportunity for individuals passionate about the food service industry and looking to build leadership skills while running a multimillion-dollar business. As a Shift Manager, you will be responsible for overseeing restaurant operations during your shift, ensuring exceptional customer service, and maintaining high standards of food quality and cleanliness. This role is pivotal in leading by example and setting the tone for a positive and energetic workplace culture. You will directly supervise team members, fostering teamwork, motivating employees, and creating an environment where every team member feels valued and motivated to deliver their best. Performance responsibilities include driving sales and profitability, managing labor costs efficiently, and maintaining compliance with company policies and health regulations. The job also requires keen problem-solving skills to address customer concerns promptly and effectively while supporting the franchise's broader business objectives.

Wendy's provides a comprehensive benefits package for its Shift Managers, which includes career and development opportunities, bonus incentives, a company 401k plan, sick and holiday pay (including Thanksgiving and Christmas), paid vacation, healthcare plans (dependent on length of service and hours worked), uniforms, and a fun, energetic work environment. Additional perks include flexible schedules, direct deposit, an instant paycard allowing partial wage access the next day, tenure recognition, referral bonuses, and an employee recognition program to celebrate outstanding performance.

Candidates for the Shift Manager position should possess strong customer service skills, a positive attitude, and the ability to build cohesive teams. Wendy's requires all employees to be at least 16 years old and hold all necessary legal documentation for employment. This position offers a chance to develop professionally within a supportive franchise community that values loyalty and hard work. If you are motivated, personable, and ready to lead, this role will allow you to grow personally and professionally while managing the exciting daily operations of a Wendy's restaurant.

Job Requirements

  • Minimum age of 16 years
  • Possession of all required legal documents and permits
  • Ability to work flexible shifts
  • Strong communication skills
  • Willingness to learn and develop
  • Ability to stand for long periods
  • Ability to work in a fast-paced environment

Job Qualifications

  • Prior restaurant experience preferred
  • Strong leadership and interpersonal skills
  • Excellent customer service abilities
  • Ability to work flexible hours including weekends and holidays
  • Basic math and organizational skills
  • Ability to handle high-pressure situations calmly
  • High school diploma or equivalent

Job Duties

  • Supervise restaurant operations during assigned shifts
  • Lead and motivate team members to achieve high performance
  • Provide excellent customer service and handle customer complaints
  • Ensure compliance with food safety and cleanliness standards
  • Manage labor and operational costs effectively
  • Drive sales growth and profitability
  • Maintain inventory and order supplies as needed

Job Criteria

Experience

Mid Level (3-7 years)


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