Shift Manager

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order food and signature square-shaped hamburgers. Established on values of quality, service, cleanliness, and value, Wendy's has become a beloved brand in the quick-service restaurant industry. With thousands of locations worldwide, Wendy's balances tradition with innovation, delivering delicious meals in a welcoming environment to millions of customers every day. This particular opportunity is with a Wendy's franchise restaurant located at 187 S. Mountain Ave, Upland, CA 91786. The franchise is independently owned and operated, meaning compensation, benefits, and career progression may differ from company-owned stores but maintain the high standards Wendy's is known for.

The role of a Shift Manager at Wendy's goes beyond the typical management position. As a key leader within the restaurant, you will be instrumental in overseeing day-to-day operational goals and providing mentorship to team members. Supporting your team to deliver an excellent customer experience is central to this role. By ensuring that food safety procedures are strictly followed, the restaurant maintains regulatory compliance and guarantees customer satisfaction. You will be tasked with maximizing store sales and profit goals by promoting operational efficiency and reaching performance targets that enhance business growth.

Wendy's Shift Manager Development Program offers structured training designed to foster your leadership abilities and equip you with the skills necessary to advance your career within the brand. This program invests in your growth, providing valuable experience in managing restaurant operations, driving team engagement, and ensuring that quality, service, and cleanliness (QSC) standards are upheld consistently.

The Shift Manager role requires daily involvement in monitoring restaurant activities, supporting your crew, and maintaining a positive dining atmosphere for guests. You will manage and mentor a team, nurturing a professional and upbeat environment where all employees contribute to the restaurant's success. Your leadership will be key in protecting Wendy's brand reputation and assets by ensuring adherence to brand standards that reflect Wendy's commitment to excellence.

Wendy's values dependability, punctuality, and teamwork, and this role calls for an individual with a neat, professional appearance and an engaging personality who can lead by example. It involves physical activity, including standing for long periods and frequent bending, kneeling, and lifting between 25 to 50 pounds.

In return for your dedication, Wendy's offers competitive pay, flexible hours and schedules, and a free meal program, creating a workplace that respects work-life balance. Full-time employees become eligible for medical insurance after one year of service, and all employees benefit from performance evaluations every 12 months to support continuous improvement. Career advancement opportunities abound within the company, backed by uniform provisions and a supportive environment that fosters your success and growth. Joining Wendy's as a Shift Manager means becoming part of a team that is committed to delivering exceptional customer service while building a rewarding career in the fast-food industry.