Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
flexible hours and schedules
Free Meal Program
Medical insurance for full-time employees after 1 year of employment
Performance Evaluations Every 12 Months
Advancement opportunities
Uniforms Provided

Job Description

Wendy's is a globally recognized restaurant chain known for its commitment to quality, customer satisfaction, and community engagement. Established as a leader in the fast-food industry, Wendy's combines fresh ingredients with a friendly atmosphere to deliver an exceptional dining experience to its customers. The company operates numerous franchise locations, each independently owned and managed to cater to the unique needs of their local communities, all while upholding the company's high standards and brand values. Wendy's prides itself on fostering a supportive environment where employees can grow and develop their skills, contributing to both personal and professional advancement.

This particular opportunity is with one of Wendy's franchise locations situated at 78030 Country Club Dr., Palm Desert, CA 92211. As a Shift Manager, you will play a critical role in ensuring that the restaurant runs efficiently and effectively. This role is designed for individuals who are passionate about leadership, customer service, and operational excellence. The position offers competitive pay and the chance to be part of a well-established team dedicated to excellence in the fast-food industry.

The Shift Manager at Wendy's is responsible for providing daily leadership to the restaurant staff, ensuring that operational goals are met with exceptional quality, speed, and customer service. This role includes mentoring team members to foster a productive and positive work environment that delights customers consistently. The Shift Manager development program is tailored to equip you with the necessary training and experience to climb the career ladder within Wendy's, making this role ideal for individuals aiming to advance in restaurant management.

Your responsibilities will encompass supervising operations during your shift, maintaining high food safety standards, and maximizing sales and profits through effective team leadership. You will be expected to uphold Wendy's Quality, Service, and Cleanliness (QSC) standards, protect the brand, and ensure the safety of company assets. This role demands a hands-on approach where you engage with kitchen and front-of-house staff to deliver an outstanding dining experience. The job also involves physical activity such as standing for long periods and occasionally lifting heavy items, reflecting the dynamic and active nature of managing a fast-paced restaurant environment.

Wendy's offers various benefits to support the well-being and growth of its employees. Full-time employees become eligible for medical insurance after one year of employment, and all team members enjoy perks such as free meals during shifts, flexible scheduling, regular performance evaluations, and opportunities for advancement. Uniforms are provided to maintain a professional appearance, contributing to a cohesive team identity. Engaging, upbeat personalities and teamwork are highly valued to ensure a positive customer and team experience.

With its commitment to employee development, supportive working conditions, and a strong brand presence, Wendy's presents an excellent career opportunity for those seeking to enter or grow within the fast-food management sector. If you are dependable, punctual, and enthusiastic about leading a team in a customer-service-driven environment, this role offers you the space to thrive and advance.

Job Requirements

  • Must be at least 18 years of age
  • High school diploma or GED
  • One year of supervisory experience
  • Must be dependable
  • punctual and have a teamwork mentality
  • Neat, clean and professional appearance
  • Up-beat and engaging personality
  • Ability to stand for long periods
  • Frequent bending, kneeling, lifting (25-50 lbs)

Job Qualifications

  • High school diploma or GED
  • One year of supervisory experience
  • Ability to mentor and develop team members
  • Strong leadership and communication skills
  • Understanding of food safety and operational standards
  • Positive and engaging personality

Job Duties

  • Provide daily leadership to restaurant staff
  • Ensure the restaurant meets operational goals
  • Mentor and develop team members
  • Monitor and reinforce food safety procedures
  • Maximize store sales and profit goals
  • Maintain Quality, Service, and Cleanliness (QSC) standards
  • Protect Wendy's brand and assets

Job Criteria

Experience

Mid Level (3-7 years)


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