Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Flexible
diamond

Benefits

flexible scheduling
Opportunities for advancement
fun work environment
Vacation pay
401K with company match
Medical Coverage
dental coverage
vision coverage

Job Description

Wendy's is a well-established and globally recognized fast-food restaurant chain known for its quality food, friendly service, and commitment to customer satisfaction. With numerous locations across the United States and worldwide, Wendy's is a leader in the quick-service restaurant industry, renowned for its innovative menu offerings and strong brand presence. As a franchise-based company, many Wendy's locations operate independently, tailoring their operations to best serve their local communities while maintaining the high standards of the brand.

The position available is for a Shift Manager at the Wendy's location situated at 1907 Plaudit, Lexington, KY 40509. This role is designed for individuals keen on developing and advancing their leadership career within a dynamic and fast-paced restaurant environment. The Shift Manager plays a critical role in overseeing restaurant operations, ensuring that daily goals are met, and delivering an exceptional guest experience.

Wendy's offers a comprehensive Shift Manager development program, which is aimed at providing the necessary training and experience to help team members grow into effective leaders. Depending on experience and skill set, Shift Managers may be assigned to one of three key roles: open and close manager, back of house manager, or overall guest experience manager. Throughout their tenure, individuals in this position receive cross-training to develop leadership competencies across all these areas, fostering a well-rounded skill set.

The role includes responsibilities such as guiding and mentoring team members, ensuring adherence to food safety and quality standards, managing inventory, and maintaining restaurant cleanliness and operational efficiency. This is a highly interactive job requiring excellent communication skills, the ability to multitask under pressure, and a focus on outstanding customer service. The position emphasizes leadership qualities, embodying Wendy's core values, and motivating staff to achieve performance goals.

This role not only offers the chance to gain hands-on leadership experience but also comes with a range of benefits including flexible scheduling, opportunities for career advancement, vacation pay, a 401k plan with company match, and medical, dental, and vision insurance for qualifying employees. Wendy's fosters a fun and supportive work environment where employees are valued and given opportunities to grow. The franchise model means that compensation and specific benefits may vary by location, but the support and developmental opportunities remain a cornerstone of the employment experience.

Overall, joining Wendy's as a Shift Manager offers a rewarding career path within a respected company dedicated to excellence in food service and employee development. It is an excellent opportunity for those who are eager to lead, grow, and make a positive impact in a vibrant restaurant setting.

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma or equivalent
  • Have at least 6 months of relevant experience in restaurant, retail, or customer service
  • Ability to multitask and maintain composure under pressure
  • Strong service orientation and team collaboration skills
  • Willingness to obtain ServSafe certification by training completion

Job Qualifications

  • High school diploma or equivalent
  • At least 6 months of experience in restaurant, retail, or customer service
  • Strong leadership and communication skills
  • Ability to multitask and work effectively in a team
  • Willingness to obtain ServSafe certification by end of training
  • Demonstrated commitment to customer service excellence

Job Duties

  • Provide daily leadership to ensure restaurant meets operational goals
  • Mentor and support team members to deliver excellent customer service
  • Manage opening and closing procedures depending on shift assignment
  • Oversee back-of-house operations including food safety and quality
  • Handle guest experience management ensuring customer satisfaction
  • Conduct multitasking and maintain composure in a fast-paced environment
  • Train and develop leadership skills through the Shift Manager development program

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef