Shift Manager

Legacy Restaurant Group operates Wendy's franchises, a globally recognized fast-food restaurant chain known for its quality food and friendly service. Wendy's is a leader in the quick-service restaurant (QSR) industry, with a brand reputation built on fresh, made-to-order meals and a commitment to customer satisfaction. The company places strong emphasis on employee development, creating a supportive and engaging work culture that values teamwork, leadership, and career growth. Legacy Restaurant Group's values reflect their dedication to providing a positive dining experience and excellent service by empowering their crew and management teams with the right skills and motivation.

At Legacy Wendy's location at 903 W. Chipman Rd., Lees Summit, MO 64063, the Shift Manager role is pivotal to the daily operations and success of the restaurant. As a Shift Manager, you will play a key leadership role by supporting the restaurant management team in guiding and developing crew members. Your main responsibility is to ensure the team delivers friendly service with a smile while consistently providing the high-quality food products Wendy's is known for. This role requires a hands-on leader who is ready to step into various operational tasks, demonstrating a "can-do" attitude and the ability to maintain a focus on operational excellence.

The Shift Manager is responsible for training crew members in operational and customer service behaviors, ensuring all team members uphold Wendy's standards for cleanliness, food quality, and service. Supervising the crew during shifts means guaranteeing that guests’ needs are met promptly and efficiently. Moreover, you will implement cost control systems to maintain profitability and operational efficiency. This leadership role demands strong communication skills and the ability to multitask in a fast-paced environment. The ideal candidate will be someone who thrives under pressure, motivates their team, and has a passion for customer service.

Legacy Wendy's offers a comprehensive total rewards package for its employees, including opportunities for merit-based increases, paid training and development, lucrative bonuses, and employer-supported health benefits. These features demonstrate the company’s commitment to employee welfare and long-term career development within the QSR industry.

If you are ready to join a company that values leadership development and operational excellence while being part of a recognizable brand with millions of loyal customers, Legacy Wendy's is the right place for you. This position is an excellent opportunity to grow your career in restaurant management, gain valuable leadership experience, and be part of a team-oriented workplace that values every employee's contributions.