Five Guys logo

Shift Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.00 - $26.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Referral program
employee discount
Paid training

Job Description

Five Guys Burgers and Fries is a highly esteemed company in the fast-food restaurant industry, recognized globally for its commitment to quality, exceptional customer service, and a vibrant dining experience. With a focus on fresh ingredients and made-to-order meals, Five Guys has built a strong reputation as a leading burger and fries chain. Sheridan Investments, the operator behind the Seminole FG LLC location in Seminole, FL, emphasizes creating an engaging and supportive work environment, fostering a culture of continuous learning, and upholding the highest standards in customer service. This commitment is what sets Five Guys apart, making it a sought-after employer in the food and beverage sector.

The Assistant General Manager (AGM) position at Five Guys Burgers and Fries offers an exciting opportunity to be part of this renowned brand. This role is designed for an individual who thrives in a fast-paced, dynamic environment and possesses strong leadership and organizational skills. The AGM is responsible for managing the restaurant’s daily operations, ensuring all opening, daily, and closing procedures are executed efficiently in line with company policies. They will work closely with the General Manager, learning essential GM duties and stepping in to fulfill these responsibilities when necessary. The role demands exceptional people management skills as the AGM will train, coach, motivate, and supervise a team of dedicated employees, helping to maintain a positive workplace atmosphere.

Additionally, this role involves assisting in recruiting efforts and handling disciplinary processes in conjunction with the GM. A key responsibility is delivering outstanding customer service, promptly resolving any customer concerns to ensure a memorable dining experience. Food safety and sanitation compliance is paramount, requiring the AGM to monitor and ensure strict adherence to health regulations. The position also includes overseeing inventory management, placing supply orders, and managing cash-handling duties responsibly.

The company offers a competitive annual salary starting at $45,000, supplemented with weekly and quarterly bonus programs, complimentary meals, and more. As an employee, you will benefit from paid training designed to enhance your skills and career growth opportunities through a "promote-from-within" philosophy, where today's Assistant General Manager can become tomorrow's General Manager. Other comprehensive benefits include paid time off, health, dental, and vision insurance, as well as a referral program and employee discounts. The role requires flexibility to work various shifts including weekends, holidays, and day or night shifts.

Overall, the Assistant General Manager position at Five Guys Burgers and Fries is ideal for a motivated individual passionate about the food and beverage industry, who aspires to develop their leadership capabilities and build a rewarding career with a reputable company known for excellence and community engagement.

Job Requirements

  • High school degree or equivalent
  • Minimum one year of prior experience in restaurant management
  • Excellent leadership and communication skills
  • Strong delegation and coaching skills
  • Ability to work in a fast-paced environment and make quick decisions
  • Flexibility to work various shifts, including weekends, holidays, and both day and night shifts

Job Qualifications

  • High school degree or equivalent
  • Minimum one year of prior experience in restaurant management
  • Excellent leadership and communication skills
  • Strong delegation and coaching skills
  • Ability to work in a fast-paced environment and make quick decisions
  • Flexibility to work various shifts, including weekends, holidays, and both day and night shifts

Job Duties

  • Manage daily operations and ensure smooth functioning of the restaurant including completing opening, daily and closing procedures/checklists in accordance with company policies and procedures
  • Learn and perform all essential GM duties, ensuring completion during GM's absence or at their request
  • Train, supervise, coach and motivate a team of dedicated employees
  • Assist the GM in recruiting and disciplinary processes
  • Provide exceptional customer service and promptly resolve customer issues
  • Ensure compliance with food safety and sanitation regulations
  • Oversee inventory management and ordering of supplies
  • Handle full cash-management responsibilities

Job Criteria

Experience

Mid Level (3-7 years)


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