You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
401k
Medical insurance
Vision Insurance
Paid Time Off
Employee Discounts
Job Description
Wendy's is a renowned fast-food restaurant chain known for its commitment to quality food, exceptional customer service, and community engagement. With a strong presence across North America, Wendy's has established itself as a leading brand in the quick-service restaurant industry. The brand prides itself on serving fresh, made-to-order meals that have earned loyal customers worldwide. Each Wendy's location operates with a focus on providing a friendly and efficient dining experience, supported by their dedicated team members and management staff.
This role is specifically for a Shift Manager position at a Wendy's franchise located at 3527 Hillsborough Rd, Durham, N... Show More
This role is specifically for a Shift Manager position at a Wendy's franchise located at 3527 Hillsborough Rd, Durham, N... Show More
Job Requirements
- High school diploma or GED
- must be at least 18 years old
- minimum 6 months of relevant experience in restaurant, retail, or customer service
- availability for full time and closing shifts
- certification for Open/Close Shift Manager
- ability to multi-task while maintaining composure
- ability to work effectively in team settings
- professionalism and discretion in customer service
- physical ability to endure fast paced environment including standing for long periods
- ability to lift up to 50 lbs and perform physical tasks
- willingness to work varied shifts and locations as needed
- willingness to obtain ServSafe certification by end of training
Job Qualifications
- High school diploma, GED or equivalent preferred
- must be at least 18 years of age
- 6 months or more of restaurant, retail, customer service focused, or equivalent experience
- available for full time and close shifts
- certification for Open/Close Shift Manager
- ability to multi-task while maintaining composure
- ability to work well in a team environment and have a strong service focus
- must exhibit professionalism, composure, and discretion when resolving customer concerns
- ability to work in a fast paced environment involving noise, hot/cold temperatures, and be able to stand for prolonged periods
- must be able to use a headset
- frequent lifting up to 50 lbs, reaching, pushing, pulling, bending, kneeling and stooping
Job Duties
- Train, monitor, and reinforce food safety procedures to crew members
- act as Cash Manager as needed, including setting up cash registers at open and verifying cash at close
- perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready
- work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles and manager meetings
- supervise crew members and Team Trainers to maximize retention
- supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to "Delight Every Customer"
- work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment
- help execute shift-specific procedures according to DOP
- assist in maintaining proper crew member schedules to meet customer service standards
- follow up and ensure resolution of VOC issues as needed
- onboard new hires in Workday
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: