Shift Manager

Wendy's is a renowned fast-food restaurant chain known for its commitment to quality food, exceptional customer service, and community engagement. With a strong presence across North America, Wendy's has established itself as a leading brand in the quick-service restaurant industry. The brand prides itself on serving fresh, made-to-order meals that have earned loyal customers worldwide. Each Wendy's location operates with a focus on providing a friendly and efficient dining experience, supported by their dedicated team members and management staff.

This role is specifically for a Shift Manager position at a Wendy's franchise located at 3527 Hillsborough Rd, Durham, NC 27705. This position represents the first level of management within the restaurant's structure, responsible for overseeing daily operations during shifts, including opening and closing duties. The Shift Manager plays a pivotal role in maintaining the overall effectiveness of the restaurant, ensuring quality standards in food production as well as exceptional customer service.

As a Shift Manager, you will be directly involved in supervising and training crew members, managing cash handling procedures, and ensuring compliance with food safety regulations and company policies. You will also be responsible for coordinating shift operations to meet production, quality, and customer service standards, creating a safe and professional environment for both customers and employees. This role may occasionally require serving as the Operations Leader, stepping up to manage broader aspects of the restaurant's function.

The position calls for a proactive and engaging leader who can motivate the team through effective communication during team huddles and meetings. You will help onboard new hires through Workday, oversee food safety training, and monitor operational readiness before opening and closing the restaurant. Your ability to multitask, maintain composure under pressure, and lead by example will be essential in delivering the friendly and efficient service customers expect from Wendy's.

This is an excellent opportunity for those interested in restaurant management careers, offering the chance to develop supervisory skills in a fast-paced, customer-focused environment. The job requires full-time availability, including close shifts, and offers benefits like a 401(k) plan with company match, medical and vision insurance, and other perks dependent on hours worked. Given that this opportunity is with a franchisee, compensation and benefits packages may vary from company-owned Wendy's locations.

Joining Wendy's as a Shift Manager means becoming part of a supportive team devoted to operational excellence and guest satisfaction. If you are passionate about delivering high-quality service, enjoy a dynamic work atmosphere, and want to build your leadership skills in the foodservice industry, this role offers an ideal career path. Candidates must be prepared to meet physical demands such as standing for long periods and performing tasks involving lifting, reaching, and bending in a busy restaurant setting.