Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $15.55 - $21.75
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Work Schedule

Flexible
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Benefits

Healthcare benefits
Paid Time Off
401(k) with employer match
Employee assistance program
Paid training
Career growth opportunities
Equal employment opportunity

Job Description

Wendy's is a renowned international fast-food restaurant chain known for its fresh, made-to-order meals and commitment to quality. Founded on the principles of providing real, high-quality food, Wendy's has grown into one of the most recognizable brands in the quick-service industry. The company prides itself on its unique square-shaped burgers, fresh ingredients, and an environment that supports both customers and employees. As an establishment, Wendy's not only serves millions of customers worldwide but also cultivates a work culture that fosters growth, diversity, and engagement among its staff.

Wendy's operates numerous locations and consistently seeks individuals who are passionate about customer service, leadership, and operational excellence. The company recognizes the diversity of its workforce, welcoming employees from all backgrounds including different ages, races, religions, nationalities, genders, and the LGBTQ+ community. Wendy’s extends reasonable accommodations for individuals with disabilities, ensuring everyone has the opportunity to thrive and contribute effectively within the workplace environment.

The Shift Manager role at Wendy's is a dynamic and rewarding position responsible for leading the team on shift, ensuring top-notch customer service, maintaining food safety standards, and promoting a positive working environment. As a Shift Manager, you will be expected to provide leadership by example, problem solve on the go, and support your team to deliver the best possible experience to customers. This role is essential in upholding Wendy's high standards for food quality and cleanliness, and in executing the company’s operational policies efficiently.

Effective Shift Managers at Wendy’s enjoy several perks, including healthcare benefits for full-time employees, paid time off, a 401(k) plan with employer match, and an employee assistance program available to all staff members. Career advancement is also strongly encouraged, with opportunities to grow both within the restaurant and in broader organizational roles. New Shift Managers receive paid training to ensure they are fully equipped to uphold Wendy's operational and leadership standards.

Ideal candidates for this role are those who thrive in a fast-paced environment, enjoy problem-solving, are committed to teaching and mentoring others, and possess a solid dedication to food safety and proper procedures. Flexibility in work availability is crucial, alongside readiness to stand and move throughout the shift, utilize restaurant equipment such as registers and grills, and follow Wendy’s brand standards meticulously. Reliable transportation to the assigned home store and occasional travel for training is also required.

This position offers a competitive pay range from $15.55 to $21.75 per hour, reflecting the significance of the role in maintaining operational excellence and delivering superior customer experiences. Wendy’s aims to foster a supportive and inclusive workplace where Shift Managers can develop their skills and enjoy a fulfilling career path.

Job Requirements

  • standing and moving for most or all shift
  • willingness to use restaurant equipment including headset, register, and grill
  • adherence to brand standards and guidelines
  • secure reliable transportation to home store and other locations
  • ability to perform job functions with or without reasonable accommodations
  • willingness to work flexible hours

Job Qualifications

  • high school diploma or equivalent
  • prior leadership or management experience preferred
  • strong communication skills
  • ability to work in a fast-paced environment
  • commitment to food safety and quality standards
  • ability to train and mentor staff
  • flexible availability

Job Duties

  • solve problems effectively
  • provide excellent customer service
  • lead and develop team members
  • enforce food safety and proper procedures
  • maintain cleanliness and restaurant standards
  • use restaurant equipment such as headset, register, or grill
  • ensure reliable transportation for work and training

Job Criteria

Experience

Entry Level (1-2 years)


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